[rt-devel] Email reminders

[Warnke Andreas]

Hello,

I need the following feature: 
If a ticket is in state 'open' for more than 3 days and a special
keyword is not selected, all watchers need to be informed.

So, my idea now is to add a 'wget
http://localhost/rt/my_own_special_page - line to the cron-script
and write my own html-embedded perl page, that is called dayly ant that
checks the database.

do you have a better idea? or is such a feature already implemented? 

Kind Regards
Andreas