[rt-devel] Struggling to get RT installed and working on Mac OS X (Jaguar)

Jesse Vincent jesse at bestpractical.com
Thu Sep 19 23:42:37 EDT 2002


HFS+ is case preserving but not case sensitive. It'll work better on a
UFS partition.


On Thu, Sep 19, 2002 at 08:58:13PM -0400, Robert Guerra wrote:
> I recently upgraded to Mac OS X 10.2 (aka. Jaguar) and have been 
> struggling for the good part of the last 2 days to get RT (rt-2-0-14) 
> up and running on my machine.
> 
> I can get all the dependencies installed, however when I install RT, 
> I get the following errors:
> 
> Congratulations. RT has been upgraded. You should now check-over
> /Users/rt/etc/config.pm for any necessary site customization. Additionally,
> you should update RT's system database objects by running
>            /Users/rt/etc/insertdata <version>
> where <version> is the version of RT you're upgrading from.
> /usr/bin/perl -I//Users/rt/etc -I//Users/rt/lib //Users/rt/etc/insertdata
> Subroutine IsRTAddress redefined at /Users/rt/etc///config.pm line 123.
> Subroutine CanonicalizeAddress redefined at /Users/rt/etc///config.pm line 
> 137.
> Subroutine LookupExternalUserInfo redefined at 
> /Users/rt/etc///config.pm line 190.
> Global symbol "%Config" requires explicit package name at 
> /Library/Perl/Errno.pm line 11.
> Global symbol "%Config" requires explicit package name at 
> /Library/Perl/Errno.pm line 12.
> BEGIN not safe after errors--compilation aborted at 
> /Library/Perl/Errno.pm line 145.
> Compilation failed in require at /Library/Perl/File/Temp.pm line 127.
> BEGIN failed--compilation aborted at /Library/Perl/File/Temp.pm line 127.
> Compilation failed in require at /Users/rt/lib///RT/Interface/CLI.pm line 
> 164.
> BEGIN failed--compilation aborted at 
> /Users/rt/lib///RT/Interface/CLI.pm line 164.
> Compilation failed in require at //Users/rt/etc/insertdata line 89.
> BEGIN failed--compilation aborted at //Users/rt/etc/insertdata line 90.
> make: *** [insert] Error 255
> 
> So it seems i doesn't install - and I'm not sure what to do. I 
> desperately need to get RT, so i'd appreciate any help from others 
> who might have been able to get it to work
> 
> 
> regards
> 
> Robert
> _______________________________________________
> rt-devel mailing list
> rt-devel at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-devel

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