[rt-devel] RT 2 -> 3 import problem
Eric Horne
eric.horne at std.teradyne.com
Thu Apr 3 20:48:55 EST 2003
One other note.. It appears the data is being imported to the database.
That is, when I look at the "Tickets" table, it is fully populated.
Hmm.. maybe I should try a reinstall...
-Eric
Eric Horne wrote:
>
> Jesse, Thanks for revamping the import script! The imports appear to
> be going further than before.
>
> But. :) While it is running to completion now (v1.7 was dying on the
> first ticket import), I am getting many (probably 30-40) messages saying
> something to the effect as follows:
>
> [error]: Failed to create user Data error: Name in use
> (./dumpfile-to-rt-3.0:533)
>
> Upon successful(?) completion, when I load up RT, I find users and
> queues are imported, but no tickets. When I search for tickets, I find
> none.
>
> I'm only importing 443 tickets. Import was done on a fresh DB (ie just
> initialized). Can you help identify the problem?
>
> Thanks much!
>
> -Eric
>
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