[rt-devel] Authenticating users vs. using an external database

[Stanislav Sinyagin]

--- Landon Stewart <lstewart at superb.net> wrote:
> Our RT implementation will likely be running on a separate machine than our 
> customer control panel.  Our customer database is on another machine 
> altogether (on an internal non-routable network behind a NAT/firewall thats 
> in a completely different country)  Customers can do a myriad of things on 
> the control panel like see their invoices, bandwidth usage, order new 
> services and apply payment (among other things).

Hi, 

If your user database is visible via LDAP, you can use LDAP import scripts
to periodically copy the user data into RT, and Apache authentication against 
LDAP. I think it's much easier than what Jonas Liljegren tries to do.

Regards,
Stanislav