[rt-devel] Rt2-to-rt3 v1.8 Migration errors

[Eric Mandel]

Still experiencing this with v1.8 of the migration tool. Am I doing
something wrong?

> Hi. I've searched around and haven't found a similar problem. I am
> trying to migrate a 5k ticket database to rt3. The users import
> without error, but when it gets to the groups it generates the
> following error 3 times:
> 
> Importing groups
> [Wed Apr  9 11:03:19 2003] [warning]: Use of uninitialized value in
> join or string at (eval 1431) line 2.
>  (/opt/rt3/lib/RT.pm:220)
> 
> It then goes on to import tickets with errors stating the ticket owner
> has no rights for the queue:
> 
> Importing tickets
> ...[Wed Apr  9 10:42:49 2003] [warning]: User ssingh(270) was proposed
> as a ticket owner but has no rights to own tickets in HelpDesk
> (/opt/rt3/lib/RT/Ticket_Overlay.pm:431)
> 
> Here's my group section of the metadata:
> 
> 'Group' => [
>                        {
>                          'id' => '7',
>                          'Name' => 'ACT-Users',
>                          'Member' => [
>                                        '10',
>                                        '11',
>                                        '12',
>                                        '13',
>                                        '14',
>                                        '15',
>                                        '16',
>                                        '17'
>                                      ]
>                        },
>                        {
>                          'id' => '10',
>                          'Name' => 'DBA',
>                          'Member' => [
>                                        '25',
>                                        '33'
>                                      ]
>                        },
>                        {
>                          'id' => '9',
>                          'Name' => 'Internal Infrast',
>                          'Member' => [
>                                        '10',
>                                        '11',
>                                        '25',
>                                        '30',
>                                        '129'
>                                      ]
>                        },
>                        {
>                          'id' => '8',
>                          'Name' => 'Level_2_Techs',
>                          'Member' => [
>                                        '10',
>                                        '11',
>                                        '12',
>                                        '13'
>                                      ]
>                        },
>                        {
>                          'id' => '12',
>                          'Name' => 'Perf',
>                          'Member' => [
>                                        '13'
>                                      ]
>                        },
>                        {
>                          'id' => '6',
>                          'Name' => 'Prod_Infra',
>                          'Member' => [
>                                        '4'
>                                      ]
>                        },
>                        {
>                          'id' => '11',
>                          'Name' => 'Security',
>                          'Member' => [
>                                        '11'
>                                      ]
>                        }
>                      ],
> 
> Thanks for all your help.
> 
> -Eric
> 
> Eric Mandel
> 
>  
> Enabling media companies to build powerful new businesses on the
> Internet
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