[rt-devel] SenderMustExistInExternalDatabase Broken in RT3?

[Jeff Hoover]

Hi,

I sent this to the rt-users list last week and received no reply, so I 
thought I would try this list:

I am using rt 3.0.1 on Redhat 7.3 with the following in RT_SiteConfig:

Set($LookupSenderInExternalDatabase, 1);
Set($SenderMustExistInExternalDatabase , 1);
Set($WebExternalAuth , 1);
Set($WebExternalGecos , 1);
Set($WebExternalAuto , 1);

I modified the LookupExternalUserInfo subroutine in lib\RT\EmailParser.pm 
to work with my LDAP server.  I can login through the web and everything 
works fine (account created, can log in, etc).

I only want LDAP users to be able to create tickets via web or 
email.  Problem is, any address has an account created when I request a 
ticket via email.  I thought the point of SenderMustExistInExternalDatabase 
was to prevent this from happening.  I do NOT have CreateTicket privileges 
set to everyone.

Does anyone else have this working in RT 3.0.1?  Any suggestions for what I 
am doing wrong?

Further investigation in lib\RT\EmailParser.pm shows the following 
statement in the GetCurrentUser sub:

	if ( $RT::SenderMustExistInExternalDatabase && 
!$UserFoundInExternalDatabase ) {

If changed to:

	if ( $RT::SenderMustExistInExternalDatabase ) {

accounts are still being created.

Confused,
Jeff