[rt-devel] RT 3.0.2pre3: same problems with charsets

[Stanislav Sinyagin]

(sorry for my prevuos message, too eraly pressed "send")

Hi all, 

The problem needs some more debuggugging, and here's the status:

-- When the message comes with the headers as follows:
  Content-Type: text/plain;
        charset="iso-8859-1"
  Content-Transfer-Encoding: quoted-printable

  The Latin characters are processed OK into the queue, and displayed 
  properly. But the autoreply message contains unconverted Latin1 text, 
  in a message marked with charset="utf-8". As a result, the recipient's
  mailer displays some nonsence.

-- When the message comes with these headers, and some non-ASCII 
   characters in the body:

  Content-Type: text/plain;
        charset="Windows-1252"
  Content-Transfer-Encoding: 8bit

  (the same way with charset="iso-8859-1") the message loses its content,
  subject, and requestor. As a result, the empty ticket is created.

Regards,
Stan