[rt-devel] RT not including RTFM articles in ticket response

[matthew zeier]

That's interesting - I copied that directory but that didn't appear to work
for me.

On an aside, it's unfortunate that the "Include RTFM article" isn't a drop
down list box.

----- Original Message ----- 
From: "Ross, D (Derek) " <D.Ross at rl.ac.uk>
To: <rt-devel at lists.fsck.com>
Sent: Tuesday, August 19, 2003 7:54 AM
Subject: [rt-devel] RT not including RTFM articles in ticket response


> Hi,
>
> I think I've found why RTFM articles weren't getting included in responses
> to tickets when the button is pushed to include them. The RTFM callback
for
> MessageBox is in the wrong place and so is never executed.
>
> The callback is in share/html/Callbacks/RTFM/Elements/Messagebox/Default
> but should be in   share/html/Callbacks/RTFM/Elements/MessageBox/Default
> (i.e the B in Box should be capitalised)
>
>
> Derek Ross
> -- 
> Tier 1/A System Administrator
> Rutherford Appleton Laboratory
>
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