[rt-devel] RT not including RTFM articles in ticket response

Jesse Vincent jesse at bestpractical.com
Tue Aug 19 13:19:54 EDT 2003



On Tue, Aug 19, 2003 at 03:54:15PM +0100, Ross, D (Derek)  wrote:
> Hi,
> 
> I think I've found why RTFM articles weren't getting included in responses
> to tickets when the button is pushed to include them. The RTFM callback for
> MessageBox is in the wrong place and so is never executed.
> 
> The callback is in share/html/Callbacks/RTFM/Elements/Messagebox/Default
> but should be in   share/html/Callbacks/RTFM/Elements/MessageBox/Default 
> (i.e the B in Box should be capitalised)
 
Nice catch. And of course that wouldn't bite me, since Mac OS X isn't
case-sensitive. *sigh*



> Derek Ross
> -- 
> Tier 1/A System Administrator
> Rutherford Appleton Laboratory
> 
> _______________________________________________
> rt-devel mailing list
> rt-devel at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-devel
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



More information about the Rt-devel mailing list