[rt-devel] Encoding error after dump import

Jesse Vincent jesse at bestpractical.com
Tue Aug 19 13:42:19 EDT 2003


Do you still get this erorr if you upgrade to RT 3.0.5pre2?


On Tue, Aug 19, 2003 at 03:32:00PM +0200, mixo wrote:
> I have just imported data from RT 2.0.13 into two instances of RT 3.0.4.
> The one instance has Mysql and the other Pg. When I trying to view ticket
> with id 8000, I got "System error " as detailed in the attachement
> "rt3-enc-error.html". But, when viewing the ticket in the old rt (2.0.13),
> the attachement as displayed as expected. Another thing, is there a reason
> Mysql and Pg have different content encodings, with Pg being empty and Mysql
> "NULL"?
> 
> 
> ++++++++++++++++Pg++++++++++++++++++++++++++++++
> rt3=# select Attachments.ContentEncoding, 
> Attachments.ContentType,Attachments.Created,Attachments.TransactionId 
> from Attachments where Attachments.TransactionId=36688;
> contentencoding |      contenttype      |       created       | 
> transactionid
> -----------------+-----------------------+---------------------+---------------
> none            | text/plain            | 2002-01-08 13:20:21 |         
> 36688
> none            | text/html             | 2002-01-08 13:20:21 |         
> 36688
> none            | text/plain            | 2002-01-08 13:20:21 |         
> 36688
>                 | multipart/alternative | 2002-01-08 13:20:20 |         
> 36688
>                 | multipart/mixed       | 2002-01-08 13:20:20 |         
> 36688
> (5 rows)
> ++++++++++++++++++++++++++++++++++++++++++++++++
> 
> ++++++++++++++MySQL++++++++++++++++++++++++++++
> mysql> select Attachments.ContentEncoding, 
> Attachments.ContentType,Attachments.Created from Attachments where 
> Attachments.TransactionId=36688;
> +-----------------+-----------------------+---------------------+
> | ContentEncoding | ContentType           | Created             |
> +-----------------+-----------------------+---------------------+
> | NULL            | multipart/mixed       | 2002-01-08 13:20:20 |
> | NULL            | multipart/alternative | 2002-01-08 13:20:20 |
> | none            | text/plain            | 2002-01-08 13:20:21 |
> | none            | text/html             | 2002-01-08 13:20:21 |
> | none            | text/plain            | 2002-01-08 13:20:21 |
> +-----------------+-----------------------+---------------------+
> 5 rows in set (0.00 sec)
> 
> mysql> select Transactions.id,Transactions.Type from Transactions where 
> Transactions.Ticket=8000;
> +-------+---------+
> | id    | Type    |
> +-------+---------+
> | 36688 | Create  |
> | 36749 | Take    |
> | 36750 | Comment |
> | 36751 | Status  |
> +-------+---------+
> 4 rows in set (0.00 sec)
> (this is the same for Pg)
> ++++++++++++++++++++++++++++++++++++++++++++++

>                                   System error
> 
>    error:    Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm     
>              line 316                                                         
>    context:  ...                                                              
>              187:  # whether they should generate a full stack trace          
>                    (confess() and cluck())                                    
>              188:  # or simply report the caller's package (croak() and       
>                    carp()), respectively.                                     
>              189:  # confess() and croak() die, carp() and cluck() warn.      
>              190:                                                             
>              191:  sub croak { die shortmess @_ }                             
>              192:  sub confess { die longmess @_ }                            
>              193:  sub carp { warn shortmess @_ }                             
>              194:  sub cluck { warn longmess @_ }                             
>              195:                                                             
>              ...                                                              
>    code      /usr/lib/perl5/5.8.0/Carp.pm:191                                 
>    stack:    /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm:171       
>              /opt/rt3/lib/RT/Attachment_Overlay.pm:316                        
>              /opt/rt3/share/html/Ticket/Attachment/dhandler:65                
>              /opt/rt3/share/html/autohandler:163                              
> 
>    raw error
> 
>  Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
> 
> 
>  Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 131
>  HTML::Mason::Exceptions::rethrow_exception('Unknown encoding \'\' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316^J') called at /usr/lib/perl5/5.8.0/Carp.pm line 191
>  Carp::croak('Unknown encoding \'\'') called at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 171
>  Encode::from_to('Hi Mike,^J^JThis is NOT a virus but a hoax.^J^JThe file sulfnbk.exe is a normal Windows file which (in DOS) allows you ^J(and the system) to read long filenames i.e. those files which do not use ^Jthe 8.3 convention.^J^JDO NOT delete this file.^J^JIn future, please check for virus hoaxes at http://www.vmyths.com/ before ^Jposting rubbish like this again and save us all from unnecessary effort.^J^JAt 11:12 2002-01-08 +0200, Michael Allen wrote:^J^J^J>>Date: Mon, 07 Jan 2002 13:52:08 +0200^J>>From: Garth Dahl <garth at theformula.co.za>^J>>Subject: Fw: Virus Please check NB!^J>>To: Zhauns <zhauns at mweb.co.za>, Wendy <wendy at ralphstanton.co.za>,^J>>  "Webber, Gary" <Gary.Webber at LloydsTSB.co.uk>,^J>>  Tim Stanton <tim at ralphstanton.co.za>, Tim Rockcliffe ^J>> <timrock at operamail.com>,^J>>  Terry Kelly <terry.kelly at seatrans.co.za>,^J>>  Terence Warwick <twophotos at trader.sa.com>,^J>>  Sy> lvia Swart <Sylvia at InfoLogic.co.za>,^J>>  Suzanne van der Merwe <suzannevdm at freemail.absa.co.za>, support at co.za,^J>>  Adam Pitman <lawman at icon.co.za>, Andrew Cripps <andrew at inloco.co.za>,^J>>  Anne Hammond <anne at csacape.co.za>, Ben McCool <bdb6 at bdbdata.com>,^J>>  Brendan Van Rooyen <Brendan at InfoLogic.co.za>,^J>>  Darryl - Gamco <darryl at gam.co.za>, Grant Rutenberg <grantr at intekom.co.za>,^J>>  Jason Stevens <jason at silvernet.co.za>,^J>>  Michael Rautenbach <emr at rocketseed.com>,^J>>  Michele de Chastelain <michele at iafrica.com>, Mr Hartley ^J>> <mhartley at dge.co.za>,^J>>  Samantha Cross <sam at infologic.co.za>, Sean Bezuidenhout <sean at gam.co.za>,^J>>  Stewart Web <pracpak at iafrica.com>,^J>>  Stephen Palmer <info at americanshutters.co.za>,^J>>  Stephen Palmer <spalmer at mweb.co.za>, Sjaneen Pyper ^J>> <sjaneenp at afroteq.co.za>,^> J>>  Simon Larsen <simonlarsen at mweb.co.za>,^J>>  Shirazudien Khatib <shiraz at theformula.co.za>,^J>>  Shaun Ritchie <shaun at goodsure.co.za>,^J>>  Shaun Lindbergh <shaun at lindbergh-arts.co.za>,^J>>  Shaun Lindbergh <lindberghs at evmot.com>, Shaun Lindbergh <shaun at evmot.com>,^J>>  Shaun Lindbergh <shaun at everesthr.co.za>,^J>>  Shane Griffiths <shane.griffiths at liblink.co.za>,^J>>  Shane Griffiths <shane at sgfinancialservices.com>,^J>>  Sean Bezuidenhout <se at n.org.za>, Ronnie Gerdis <ronnie at zippo.co.za>,^J>>  Response Promotions - 4857 <info at theformula.co.za>,^J>>  Renier van Shalkwyk <intercan at netactive.co.za>,^J>>  Renier van Schalkwyk/IntercanSA <renier at intercansa.com>,^J>>  Raymond Edison <modbath at icon.co.za>,^J>>  Rachael Jayne Austin <rachaelja at hotmail.com>,^J>>  Peter Long <longburnlights at xsinet.co.za>,^J>>  O\'connor M> ark <MO\'connor at OLDMUTUAL.com>, ndundas at icon.co.za,^J>>  "Naude,Julie" <JNaude at gibb.co.za>,^J>>  NATHAN VAN DER WESTHUIZEN <natedog at mailbox.co.za>,^J>>  Nassima <nith at aaaschool.co.za>, Moir Scholtz <capetown at rsmi.co.za>,^J>>  "Miller, Wayne" <Wayne.Miller at reckittbenckiser.com>,^J>>  "Mike Moreland (2)" <mikem at new.co.za>, Mike Evans <kamibooks at mweb.co.za>,^J>>  Mike Allen <mallen at netactive.co.za>, Mike Allen ^J>> <adminsa at statusreports.net>,^J>>  michiel faber <mfaber at worldonline.co.za>,^J>>  Michelle Margralishvili <hipower at iafrica.com>,^J>>  Michael Steyn <Mike at csacape.co.za>, Merwyn Sparks <whole at iafrica.com>,^J>>  Melanie Thornton <mel.srm at iafrica.com>, Mavis <mavis at netralink.com>,^J>>  Marius Peach <peachm at iafrica.com>, Marion Garassino ^J>> <Marion at InfoLogic.co.za>,^J>>  Marietjie <> membership at atlanticbeach.co.za>,^J>>  Marcello Agliotti <marcello at cape.nashua.co.za>,^J>>  Marcelle Freanch <spca at global.co.za>, Mandy Henry <Mandy at csacape.co.za>,^J>>  Mandy Barry <Mandy at fbv.co.za>, Les Herring <lherring at mweb.co.za>,^J>>  Leon Cilliers <leon at revealit.net>, Leon Cilliers <meta at icon.co.za>,^J>>  Lenesse Herman <Lenesse at InfoLogic.co.za>, Lee Carstens ^J>> <m.season at iafrica.com>,^J>>  law at organicwire.net, Laurence Foure <laurence at netralink.com>,^J>>  Krystyne Haigh-Smith <krystyne at iafrica.com>,^J>>  "KRUGER, CATHERINE" <ckruger at heroldgie.co.za>, Kristian ^J>> <hard_77 at hotmail.com>,^J>>  Kristain Aboud <kristian at rapidage.com>,^J>>  Kim Penman <capenewsclip at worldonline.co.za>, keith at distantshore.com,^J>>  Keith Faddell <functions at lindbergh-arts.co.za>,^J>>  Kathy Malherbe <kathy at iafrica.com>, Karlien > Theron ^J>> <Karlien at mouldmed.co.za>,^J>>  Karl Westvig <karlw at rcspf.co.za>, Karen Winbig <karensrm at iafrica.com>,^J>>  Kamal <atfin at worldonline.co.za>, jssports <jssports at mweb.co.za>,^J>>  jshaw at iafrica.com, Joy Swart / QDC Ctn <JoyS at PQAfrica.co.za>,^J>>  Joy Stark <joy at hannover-re.co.za>, Jorge Rocha <frtech at icon.co.za>,^J>>  Jono Fisher <jonofish at iafrica.com>, Jonathon Gerdis <jgerdis at email.com>,^J>>  john at hyper-active.co.za, John Whybrow <whybrow at acenet.co.za>,^J>>  John Morrison <sculptdev at hotmail.com>, Jody Jacobs ^J>> <jjacobs at theformula.co.za>,^J>>  Joan Durry <volcent at iafrica.com>, Jo Admiraal <jadmiraal at mweb.co.za>,^J>>  Jerry Heartly <ascotp at mweb.co.za>, Jeremy <musango at yahoo.com>,^J>>  Jeanne Louwe <jeanne at agra.com.na>,^J>>  Jason Laidlaw <laidlaw at laidlawmanufacturing.co.za>,^J>>  Janine De Oliveira &lt> ;Janine at InfoLogic.co.za>,^J>>  Janet <Janet at letschertbrothers.co.za>,^J>>  James Burton <jburton at latitudeblue.com>, Jaime Hernandez ^J>> <JaimeH at forest.net>,^J>>  Jaco De la Rey <jacod5 at freemail.absa.co.za>, Iphala <hydro at iphala.co.za>,^J>>  inzonect <inzonect at iafrica.com>, InternetSeer ^J>> <ndrpt at mail.internetseer.com>,^J>>  InForm <InForm at InfoLogic.co.za>, info at soulguider.com, ^J>> info at seanhoughton.com,^J>>  Ian Bryant <vintrail at mweb.co.za>, Ian Anderson <ian at cyberhighlander.co.za>,^J>>  Hugh Rowan <hugh.rowan at seatrans.co.za>, Howard Walsh <howard at arwa.co.za>,^J>>  hostmaster at networksolutions.com,^J>>  Herma van Zyl <herma at sgfinancialservices.com>,^J>>  "Henry Warren (2)" <h.warren at hotpop.com>,^J>>  Heidi Gussenhoven <Heidi at InfoLogic.co.za>, gwenr at merpak.co.za,^J>>  Greg Smallbones <men3550 at kingsley.co.za>, G> reg <gregory at valuables.co.za>,^J>>  Grant Swartz <grantswartz at yebo.co.za>, Graham <graham at citec.net>,^J>>  Gleneen Janse van Rensburg <gjvrensburg at inandaclub.co.za>,^J>>  "Gilfillan, Adam A" <AGilfillian2 at mail.sbic.co.za>,^J>>  Gideon Nieuwoudt <gideon at fuse.co.za>,^J>>  Gerrit Wagenaar <wagenaar at netactive.co.za>,^J>>  Gerrit A Theron <mouldmed at iafrica.com>, Gerrie Wagenaar <ama at mweb.co.za>,^J>>  Gerhard Van Zyl <gerhard at mouldmed.co.za>,^J>>  Gerda Van Rensburg <gerda at status.co.za>, Geoff Hull ^J>> <geoff.hull at spar.co.za>,^J>>  Gary Webber <lawebber at btinternet.com>, Gary Hadfield <gary at kalahari.net>,^J>>  Gary Hadfield <had at mweb.co.za>, gaby <gaby at proteamas.co.za>,^J>>  Francois Erasmus <francois at mouldmed.co.za>,^J>>  Financial Manager <financial.manager at atlanticbeach.co.za>,^J>>  Eric Wells <eric at proteamas.> co.za>,^J>>  Dyble Jackie <Jackie_Dyble at londonelec.co.uk>,^J>>  "Dr S.L Naidoo" <slnaidoo at iafrica.com>, dns-admin at gam.co.za,^J>>  Dirk van der LInde <dirk.vdlinde at wpk.co.za>, Dimitri <dimip at mweb.co.za>,^J>>  Des Ashton <info at ddsystems.co.za>, Deon Rossouw <info at soulgider.com>,^J>>  Deon Rebello <rebello.deon at cpt.owko.co.za>,^J>>  Denton Mario USB <md2 at belpark.sun.ac.za>,^J>>  Denise Scholtz <DeniseS at hannover-re.co.za>, Denise <deniseh at merpak.co.za>,^J>>  David <david at 3cmarketing.co.za>, Darren Marcus <darrenm at netralink.com>,^J>>  Cozi Hiring Services <cozihire at intekom.co.za>,^J>>  clint sheraton <sheratonc at webmail.co.za>, cliff <cliff at proteamas.co.za>,^J>>  Adele Walker <fundraising at spca-ct.co.za>,^J>>  Alta Griffiths <info at sgfinancialservices.com>, ashbeys at iafrica.co.za,^J>>  Ashraf Ahmed <ashmed at iafrica.com>,^J> >>  Bluegum Hill Guest House <bghguest at global.co.za>,^J>>  "Dr Siegfried A.E. Rogetzky" <clinrehab at intekom.co.za>,^J>>  ERIC ATMORE <atmore at iafrica.com>, Faadiel <actionautobody at telkomsa.net>,^J>>  Salmien van der Merwe <salmienv at hannover-re.co.za>,^J>>  soltec <soltec at freemail.absa.co.za>,^J>>  Westley Knight <sales at bellvilleglass.co.za>,^J>>  Zizi Hollander <zizi at netdial.co.za>,^J>>  Bill Taylor <general.manager at atlanticbeach.co.za>, cindyb at incecape.co.za,^J>>  Chris Terblanche <info at tradematrix.co.za>, Chris Smithies ^J>> <chris at ndc.co.za>,^J>>  Chloe <Chloe at solve-it.co.za>, Charles pheiffer <charles at theformula.co.za>,^J>>  Charles Pheiffer <charles at hannover-re.co.za>, Celeste ^J>> <celeste at csacape.co.za>,^J>>  Catherine Fernie <catherine at mortgagesa.com>, Carol <carol at csacape.co.za>,^J>>  Carmen Barnes <> carmen at ns0.coza.net.za>,^J>>  Carey Oster <carey at firstplacesoftware.com>, billing at networksolutions.com,^J>>  "belinda.soltech" <belinda.soltech at freemail.absa.co.za>,^J>>  barbara at proximity.co.za, Ayesha Salie <ayeshasalie at yahoo.com>,^J>>  Audrey Lane <Audrey at status.co.za>, Atlantic Seminars <as at new.co.za>,^J>>  Atlantic Beach Enquiries <enquiries at atlanticbeach.co.za>,^J>>  "Ashbey\'s.alta" <alta.ash at iafrica.com>, Anton De Kock <compuq at iafrica.com>,^J>>  Andries <westnorth2001 at worldonline.co.za>, Andrew Cripps ^J>> <aglew at icon.co.za>,^J>>  Andre Breet <andreb at connectit.co.za>, Amelia <amelia at idata.co.za>,^J>>  AlexH at foschini.co.za, Adrian Ting Chong <kirtech at mweb.co.za>,^J>>  Adam Veysey <aveysey at touchline.co.za>, Adam Gilfillan ^J>> <agilfillan at sbic.co.za>,^J>>  accounts at co.za, Abu Baker <africatours at hotmail.com>^J> >>X-Mailer: Microsoft Outlook Express 5.50.4133.2400^J>>^J>><http://66.8.24.59/scripts/rs.dll?sub=AdTrnClickThru&ID=16NYaZ0000bG00>2cc83a.jpg ^J>>^J>>^J>>^J>>Kind regards^J>>Garth Dahl^J>>MD The Formula^J>>+27 021 5954303^J>>+27 021 5954307^J>><mailto:garth at theformula.co.za>garth at theformula.co.za^J>>website: <http://www.theformula.co.za>www.theformula.co.za^J>>----- Original Message -----^J>>From: <mailto:wendy at ralphstanton.co.za>wendy^J>>To: <mailto:zuritam at statravel.co.za>Zurita Moore ; ^J>><mailto:wendy at ralphstanton.co.za>wendy ; ^J>><mailto:reddotdesign at mweb.co.za>Vittorio Russolilo ; ^J>><mailto:Veronica_Scott at excite.com>Veronica Scott ; ^J>><mailto:troy at gapad.co.za>Troy Wade ; <mailto:trayb at hotmail.com>tracy ^J>>beattie ; <mailto:Steven.Gloyne at tmpapex.com>Steven Gloyne ; ^J>><mailto:steven.cobley at libl> ink.co.za>Steven Cobley ; ^J>><mailto:steve at hotboxmedia.co.za>Steve Jones ; ^J>><mailto:s_mcevoy at ykkafrica.com>Stephen McEvoy ; ^J>><mailto:scogels at mweb.co.za>STEPHAN COGELS ; ^J>><mailto:stephancogels at hotmail.com>STEPHAN COGELS ; ^J>><mailto:simonraab at hotmail.com>Simon Lee Raab ; ^J>><mailto:simon.hofmeyr at csam.com>Simon Hofmeyr ; ^J>><mailto:simon at hutchinsons-staff.com>Simon ; ^J>><mailto:ssharky at xsinet.co.za>Shaun Lilford ; ^J>><mailto:s.turner at progressive.co.uk>Sean Turner ; ^J>><mailto:sarah.stubbs at gartner.co.za>Sarah Stubbs ; ^J>><mailto:ryan at bjfcb.co.za>Ryan McManus ; <mailto:coltone at iafrica.com>Ryan ^J>>Bywater ; <mailto:rmouton at shoprite.co.za>Rozanne Mouton ; ^J>><mailto:rod.fraser at kpmg.co.za>rod.fraser at kpmg.co.za ; ^J>><mailto:rustyboy9 at hotmail.com>Richard Green ; ^J>><mailto:philipm at capsol.co.za>philipm at capsol.co> .za ; ^J>><mailto:ruaha at mweb.co.za>Odette Aab ; <mailto:nori at contan.co.za>Nori ; ^J>><mailto:atlantik at iafrica.com>Neill Phillips ; ^J>><mailto:NdabaA at scmb.co.za>Ndaba, Antoinette AM ; ^J>><mailto:natasha at ralphstanton.co.za>Natasha Skippers ; ^J>><mailto:woodi56 at hotmail.com>Natalie Woodin ; <mailto:hotwax at icon.co.za>Mr ^J>>john Sidoratos ; <mailto:neil.morris at kpmg.co.za>Morris, Neil (Cape Town) ^J>>; <mailto:mralph at intekom.co.za>Mike Ralph ; ^J>><mailto:mike at omnifin.co.za>Mike Barr ; <mailto:mieka25 at hotmail.com>Mieka ^J>>De Rooy ; <mailto:mich_cowan at hotmail.com>Michelle Cowan ; ^J>><mailto:michellea at gmed.co.za>Michelle Adams ; ^J>><mailto:wolly at mweb.co.za>Michael Wolman ; ^J>><mailto:michaelellisbdo at hotmail.com>Michael Ellis ; ^J>><mailto:martinw at netactive.co.za>Martin West ; ^J>><mailto:sales at vineyardsdirect.co.za>Margaret Of> fersen ; ^J>><mailto:corev at hotmail.com>Lorraine Correvon ; ^J>><mailto:hseacc at iafrica.com>Lorraine Correvon ; ^J>><mailto:lmcevoy at afroteq.co.za>lmcevoy at afroteq.co.za ; ^J>><mailto:lisa at technologic.co.za>Lisa Rosenbaum ; ^J>><mailto:westl at iafrica.com>Lindsay West ; ^J>><mailto:LSpurdens at touchline.co.za>Lee-Ann Spurdens ; ^J>><mailto:Imcevoy at afroteq.co.za>Lauren McEvoy ; ^J>><mailto:kirstinbarwise at hotmail.com>kirstin barwise ; ^J>><mailto:kimma at seekers.co.za>Kim Martin ; <mailto:dckc at iafrica.com>Kerry ^J>>Anne Simpson ; <mailto:kwhittal at iafrica.com>Ken Whittal ; ^J>><mailto:karenlangrish at hotmail.com>KAREN LANGRISH ; ^J>><mailto:rollingthunder at icon.co.za>Johnnie Sideratos ; ^J>><mailto:joe_penny at hotmail.com>Joanne Penfold ; ^J>><mailto:joanne at ralphstanton.co.za>Joanne (work) ; ^J>><mailto:philputt at yebo.co.za>Iaian Puttock ; ^J&g> t;><mailto:jtissink at iafrica.com>Home ; ^J>><mailto:hilld at sabc.co.za>hilld at sabc.co.za ; ^J>><mailto:greggadams at hotmail.com>Gregg Adams ; <mailto:greg at sli.co.za>Greg ^J>>Roux ; <mailto:gavinstoffberg at freemail.absa.co.za>Gavin Stoffberg ; ^J>><mailto:cjrodda at hotmail.com>Gavin Rodda ; ^J>><mailto:garth at theformula.co.za>Garth Dahl ; ^J>><mailto:toots_623 at hotmail.com>Frances Russell ; ^J>><mailto:eldinevs at yahoo.com>Eldine Van Schalkwyk ; ^J>><mailto:Desire.Vdlith at gartner.co.za>DesirM-CM-( van der Lith ; ^J>><mailto:denzil at ralphstanton.co.za>Denzil Johnson ; ^J>><mailto:db.brevents at mweb.co.za>Deborah Bonanos ; ^J>><mailto:dshotz at hotmail.com>DEBBIE HOTZ ; ^J>><mailto:Dean.Cowell at ogilvy.com>Dean Cowell ; ^J>><mailto:rockonsimmo at hotmail.com>Daniel Simpson ; ^J>><mailto:dalehamman at hotmail.com>Dale Hamman ; ^J>><mailto:daylecory at ho> tmail.com>Cory Dayle ; ^J>><mailto:choicec at mweb.co.za>Christopher Choice ; ^J>><mailto:prestigeclothing at mweb.co.za>Chris Choice (Prestige) ; ^J>><mailto:cathryn.new at bsg.co.za>Cathryn New ; ^J>><mailto:carlal at sun.ac.za>Carla La Larero ; ^J>><mailto:carlsla at hotmail.com>Carla ; <mailto:ABullmore at tjg.co.uk>Bullmore ^J>>Amanda ; <mailto:brightredac at mweb.co.za>Bright Red Accounts ; ^J>><mailto:brettkilpatrick at yahoo.com>Brett Kilpatrick ; ^J>><mailto:brendan at bakedbeans.co.za>Brendan Wade ; ^J>><mailto:bradleygordon at webmail.co.za>Bradley Gordon ; ^J>><mailto:Lawrence at bostoncampus.co.za>BOSTON ; ^J>><mailto:atlancar at iafrica.com>Atlantic Car Hire ; ^J>><mailto:andre_54 at hotmail.com>Andre La Grange ; ^J>><mailto:AmanuK at foschini.co.za>Amanullah Khan^J>>Sent: Monday, January 07, 2002 8:11 AM^J>>Subject: Fw:^J>>^J>>^J>>----- Origin> al Message -----^J>>From: <mailto:joanne at ralphstanton.co.za>Joanne Penfold^J>>To: <mailto:wendy at ralphstanton.co.za>wendy at ralphstanton.co.za^J>>Sent: Monday, January 07, 2002 8:06 AM^J>>Subject: Fw:^J>>^J>>^J>>----- Original Message -----^J>>From: <mailto:marketing at realvision.co.za>marketing^J>>To: <mailto:joanne at ralphstanton.co.za>Joanne ; ^J>><mailto:jobvanbunge at hotmail.com>job van bunge ; ^J>><mailto:kareng at caxton.co.za>Karen Geurtse ; ^J>><mailto:tart at thekitchen.co.za>Karen Meyer ; ^J>><mailto:blambert at commerce.uct.ac.za>Lamberth, B, Beryl, Mrs.^J>>Cc: <mailto:laura at cecilnurse.co.za>laura kudrle ; ^J>><mailto:liamm at cinemark.co.za>liamm at cinemark.co.za ; ^J>><mailto:advalue at mweb.co.za>M Viljoen ; ^J>><mailto:michele at amazing.co.za>Michele St Arnaud ; ^J>><mailto:morgan at brabys.co.za>Morgan Pillay^J>>Sent: Wednesday, Janu> ary 02, 2002 9:00 AM^J>>^J>>  Dear All,^J>>^J>>Many apologies for this, but I have picked up a virus that is transmitted ^J>>automatically via address books.  Because I have your address means that ^J>>you\'re likely to have the virus.  The virus is not detected by McAfee or ^J>>Norton, and lies dormant for 14 days before it then closes down your ^J>>entire system.  The attached letter is a simple yet effective method of ^J>>finding and deleting the virus before it can do you any harm.  Please act ^J>>PROMPTLY.^J>>^J>>The directions for removing it are easy.^J>>1. Go to \'Start\' - then to \'find or search\' (depending on your computer)^J>>2. In the search for files or folders\' type in sulfnbk.exe -- this is the ^J>>virus.^J>>3. In the \'look in\' make sure you are searching Drive C.^J>>4. Hit \'search\' button (or find)^J>>5. If this file shows up (it\'s an ugly blackish icon that will have the ^J&gt> ;>name \'sulfnbk.exe\') DO NOT OPEN IT^J>>6. Right click on the file - go down to delete and left click.^J>>7. It will ask you if you want to send it to the recycle bin, say yes.^J>>8. Go to your desktop (where all your icons are) and double click on the ^J>>recycle bin.^J>>9. Right click on sulfnbk.exe and delete again - or empty the bin.^J>>If you find it send this email to all your address book, because that\'s ^J>>the way it\'s transferred.^J>>Marlene                082 413 3450^J>>e-mail : <mailto:marketing at realvision.co.za>marketing at realvision.co.za^J>>website : <http://www.realvision.co.za>www.realvision.co.za^J>>Fax +27 11 789-5698^J>>Tel +27 11 787-8877^J>^J>^J>^J>^J>^J>^J>---^J>Incoming email is certified Virus Free.^J>Checked by AVG anti-virus system (http://www.grisoft.com).^J>Version: 6.0.313 / Virus Database: 174 - Release Date: 2002-01-02^J^J^J***********************************> *^JKen Peck^JProjects, Survey, Military Applications^Jand IT & Network Specialist^JSMD Telecommunications^JCape Town^JPhone: +27-(0)21-511-0556 (Bus)^JFax  : +27-(0)21-511-2886 (Bus)^JMobile: +27-(0)83-350-7318^JURL: :- http://vcom.mweb.co.za/residents/kp18/homepage.html^Jmailto:ken.peck@smd-marine.co.za^JPGP public key available by request.^J************************************^JWarning: The content of this e-mail and any accompanying attachments^Jis confidential and legally privileged and is considered to be "without^Jprejudice". It is intended solely for the use of the addressee(s) and access^Jto this mail by anyone else is unauthorised. If you are not the intended^Jrecipient any disclosure, copying, distribution or any action taken or^Jomitted in reliance on it, is prohibited.^J^J', 'utf8', undef) called at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
>  RT::Attachment::OriginalContent('RT::Attachment=HASH(0x96cea60)') called at /opt/rt3/share/html/Ticket/Attachment/dhandler line 65
>  HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 134
>  HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9676b54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1062
>  eval {...}('HTML::Mason::Component::FileBased=HASH(0x9676b54)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1056
>  HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 752
>  HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x96d06e8)') called at /opt/rt3/share/html/autohandler line 163
>  HTML::Mason::Commands::__ANON__ at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 134
>  HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x939ae04)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1057
>  eval {...}('HTML::Mason::Component::FileBased=HASH(0x939ae04)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1056
>  HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 331
>  eval {...}(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 331
>  eval {...}(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 290
>  HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x96d06e8)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
>  eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x96d06e8)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
>  HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x96d06e8)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 792
>  HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x914862c)', 'Apache::RequestRec=SCALAR(0x9670594)') called at /opt/rt3/bin/webmux.pl line 118
>  RT::Mason::handler('Apache::RequestRec=SCALAR(0x9670594)') called at -e line 0
>  eval {...}('Apache::RequestRec=SCALAR(0x9670594)') called at -e line 0


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