[rt-devel] RT not including RTFM articles in ticket response

matthew zeier mrz at intelenet.net
Tue Aug 19 14:28:59 EDT 2003


> On Tue, Aug 19, 2003 at 09:52:50AM -0700, matthew zeier wrote:
> > That's interesting - I copied that directory but that didn't appear to
work
> > for me.
> >
> > On an aside, it's unfortunate that the "Include RTFM article" isn't a
drop
> > down list box.
>
> That's an easy customization, but since I expect that many sites will
> have thousands of articles, a dropdown really doesn't make sense in the
> general case.

Or a checkbox per article to include as a drop down... But I don't have time
to code that :)




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