[rt-devel] New Release of the Statistics package

[Asif Iqbal]

Hi Harald

My Statistics page shows the tabels but no Graphs. It shows broken link.

On Thu, 24 Jul 2003, Harald Wagener wrote:

> Hello list,
> I am pleased to release a new version of the statistics package. This
> version is independent of mod_perl and intended for use with RT 3.
> Usability with RT 2 is not tested or aimed at. Prerequisites are a
> working RT 3 installation and GD::Graph. Apache::GD::Graph is not

I have GD::Graph installed

> needed, and no reconfiguration of the web server is needed.
> Graphs are by default written in png format.

I am able to see png format in my browser so png should not be an issue

>
> The statistics package is an adaptation of the famous statistics
> package originally written by Simon Cozens. This is the first release
> by me, the new maintainer.
>
> Put the Tabs in <path to rt3>/local/html/Elements/ if You want to

Done

> select the Statistics pages from the web ui. Extract the
> Statistics3.tgz to <path to rt3>/share/html.
> Have fun with Statistics.
>
> Please be reminded that this is only a pre release, as this contains
> some documented and undocumented hacks.
>
> Known bugs/Missing features:
>
> - no localization - everything is in english.
> - no parametrization of graphs
> - the 'Calls by Day' statistics page does not scale well with high
> amounts of tickets. It needs almost a minute to load on a P4/1000 with
> a ~4800 tickets database
> - The 'Time to Resolve' statistics page might render strange graphs on
> days where no ticket has been resolved yet.
>
> Any suggestions to improvement of code, feature requests etc. are very
> welcome!
>
> Jesse, would you mind putting this into the rt 3 contrib directory?
>
> Regards,
>      Harald Wagener
>
>

-- 
Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There's no place like 127.0.0.1