[rt-devel] Statistics web page is EMPTY

matthew zeier mrz at intelenet.net
Fri Aug 29 13:25:52 EDT 2003


Many have reported the same problem but as of yet there hasn't been any
solution.

----- Original Message ----- 
From: "RT" <RT at InterCept.Net>
To: <rt-devel at lists.fsck.com>
Cc: "Ruslan U. Zakirov" <cubic at acronis.ru>
Sent: Friday, August 29, 2003 10:16 AM
Subject: RE: [rt-devel] Statistics web page is EMPTY




I have that page coming, what I don't have is the graphs

Any thoughts?

Michael

-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru]
Posted At: Friday, August 29, 2003 3:09 AM
Posted To: RT
Conversation: [rt-devel] Statistics web page is EMPTY
Subject: Re: [rt-devel] Statistics web page is EMPTY

You have to add this
                    M => { title => loc('Statistics'),
                        path => 'Statistics/index.html'
in your
rt3/share/html/Elements/Tabs


RT wrote:

>We get the same thing on 2 different servers running rt 3.0.4 and
3.0.5,
>I have an earlier post in here, but received no response back yet
>
>Michael
>
>-----Original Message-----
>From: Asif Iqbal [mailto:iqbala at qwestip.net]
>Posted At: Thursday, August 28, 2003 3:41 PM
>Posted To: RT
>Conversation: [rt-devel] Statistics web page is EMPTY
>Subject: [rt-devel] Statistics web page is EMPTY
>
>I have RT-3-0-5pre4 with Apche 1.3.27 and modperl1 on perl 5.8. I
>downloaded the
>Statistics.tar from contrib folder on ver 3 , to my /opt/rt3/local/html
>folder
>
>Then after untar I called the http://host.domain/Statistics/index.html
>and I
>don't see anything except the empty page with Statics as the Elements
>header and
>the left column of the default RT3's webpage. Here is the source code
of
>the
>page that I am looking at
>
>
><HTML><BODY><HEAD><TITLE>RT Statistics</TITLE>
></HEAD>
><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"
>"http://www.w3.org/TR/html4/loose.dtd">
><HTML>
><HEAD>
><TITLE>Statistics</TITLE>
>
><link rel="shortcut icon"
>href="http://host.domain.com:80//NoAuth/images/rt_logo.jpg"
>type="image/jpg">
><link rel="stylesheet" href="/NoAuth/webrt.css" type="text/css">
></HEAD>
><BODY BGCOLOR="#ffffff"
>ONLOAD="
>    var tmp = (document.getElementsByName('focus'));
>    if (tmp.length > 0) tmp[tmp.length-1].focus();
>"
>
>
><table width="100%" border="0" cellspacing="0" cellpadding="0"
>bgcolor="#FFFFFF">
>  <tr>
>    <td colspan=2><a href="http://www.bestpractical.com"><img
>src="http://host.domain:80//NoAuth/images/rt_logo.jpg" alt=""
>width="132" height="57"></a></td>
>    <td>&nbsp;</td>
>    <td>&nbsp;</td>
>    <td width="50%" align="right">
><SPAN STYLE="display: none"><A HREF="#skipnav">Skip Menu</A> |</SPAN>
><A  HREF="/User/Prefs.html" >Preferences</A>
>
>| <A  HREF="/NoAuth/Logout.html">Logout</a>
><BR>
>Logged in as <b>Asif</b>
></font>
>    </td>
>  </tr>
></table>
>
>
>
><table class="darkblue" border=0 cellspacing=0 cellpadding=0
>width="100%">
>  <th class="titlebox" align="left"><span class="rtname">RT for Qwest
>Systems</span>
>  </th>
>      <span class="topactions">
>        <td class="darkblueright">
>        <FORM ACTION="/Ticket/Create.html">
><input type="submit" value="New ticket in">&nbsp;<LABEL ACCESSKEY="9">
><SELECT NAME ="Queue">
><OPTION VALUE="3" >BillingTurndowns
></OPTION>
><OPTION VALUE="4" >DialNOC
></OPTION>
><OPTION VALUE="6" >DNSAdmin
></OPTION>
><OPTION VALUE="7" >iCDNProv
></OPTION>
><OPTION VALUE="8" >IDB
></OPTION>
><OPTION VALUE="9" >IPHandover
></OPTION>
><OPTION VALUE="11" >MiscToDo
></OPTION>
><OPTION VALUE="12" >Nethealth
></OPTION>
></SELECT>
></LABEL>
>
>
>
>
></FORM>
>
>        </td>
>        <td class="darkblueright">
>        <form action="/index.html">
><input size="12" name="q" accesskey="0">
><input type="submit" value="Search">&nbsp;
></form>
>
>        </td>
>      </span>
></table>
><table border=0 cellspacing=0 cellpadding=0 width="100%" height="100%">
><TR height="100%">
><TD valign="top" width="140" class="blue">
>          <ul class="topnav" >
><li style="border-bottom: solid white 1px; padding-top: .25em;
>padding-bottom:
>.5em;"><A HREF="/" style="font-size: 16;" class="topnav"
>
>accesskey='1'>Home</A>
><li style="border-bottom: solid white 1px; padding-top: .25em;
>padding-bottom:
>.5em;"><A HREF="/Search/Listing.html" style="font-size: 16;"
>class="topnav"
>
>accesskey='2'>Tickets</A>
><li style="border-bottom: solid white 1px; padding-top: .25em;
>padding-bottom:
>.5em;"><A HREF="/RTFM/index.html" style="font-size: 16;" class="topnav"
>
>accesskey='3'>RTFM</A>
><li style="border-bottom: solid white 1px; padding-top: .25em;
>padding-bottom:
>.5em;"><A HREF="/Admin/" style="font-size: 16;" class="topnav"
>
>accesskey='4'>Configuration</A>
><li style="border-bottom: solid white 1px; padding-top: .25em;
>padding-bottom:
>.5em;"><A HREF="/User/Prefs.html" style="font-size: 16;" class="topnav"
>
>accesskey='5'>Preferences</A>
><li style="border-bottom: solid white 1px; padding-top: .25em;
>padding-bottom:
>.5em;"><A HREF="/Approvals/" style="font-size: 16;" class="topnav"
>
>accesskey='6'>Approval</A>
></ul>
>
>
>
></TD>
><td valign="top">
><table width="100%" height="100%" border="0" cellpadding="0"
>cellspacing="0">
><tr>
>  <td class="blue" valign="top">
>    <span class="title">Statistics</span>
></td>
></tr>
><tr>
><td class="blueright" valign="top">
>    <span class="nav">
>    </span>
>  </td>
></tr>
><TR valign="top">
><TD valign="top" width="100%" height="100%" class="mainbody" >
>
>
><a name="skipnav" id="skipnav" accesskey="8"></a>
>
>
>
>
>
></BODY>
></HTML>
></td>
></tr>
><tr>
><td>
>
><div class="bpscredits">
>&#187;&#124;&#171; RT 3.0.5pre4 from <a
>href="http://bestpractical.com">Best
>Practical Solutions, LLC</a>.
></div>
></TD>
></TR>
></TABLE>
></TD>
></TR>
></TABLE>
></BODY>
></HTML>
>
>
>What am I doing wrong ? Please help
>
>Thanks
>
>
>


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