[rt-devel] relationships and status

Colleen colleen at darksideproductions.net
Mon Jan 20 20:44:56 EST 2003


I've just begun investigating the intricacies of Relationships and Links
in RT.  I was wondering if one of the relationship types take into
consideration a 'cancellation'.  For example, you have ticket #1639 for
Big Request which is the parent of ticket #1640 for Small Request.  We
suddenly get a call and Big Request is cancelled (status==killed).  How
can I get Small Request to inherit this status?

I feel like this is somehow included already in the functionality of RT.
Am I incorrect?

Thanks as always!

Colleen Noonan
Software Engineer

Eros Guide
Oakland, CA 94607
510 208 2100 x188


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