[rt-devel] Answering a ticket

michab micha_rt at internetx.de
Wed Jul 16 17:23:01 EDT 2003


hi there,

i am wondering: if somebody takes a ticket to answere it,
the status in the drop-down is set (default) to "open" and
the owner is (default) "Nobody"....can i change this ?
for me it´s more logical that the user is listed who is
logged in.. if user "joe" is logged in and answeres to a ticket,
he should be the owner... can i change these settings somewhere ?

thx+best regards,
micha
-- michab, micha_rt at internetx.de on 16.07.2003





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