[rt-devel] Enhanced mailgate in RT3

[Guillaume Perréal]

Hello.

I saw in RT::Interface::Email that an enhanced mailgate behavior was 
intended :

    # Authentication Level
    # -1 - Get out.  this user has been explicitly declined
    # 0 - User may not do anything (Not used at the moment)
    # 1 - Normal user
    # 2 - User is allowed to specify status updates etc. a la enhanced-mailgate

But for now, it seems there no code to handle this case.

I see two (quite bad) ways to implement this as "site" code :

1) redefining RT::Ticket->Correspond and RT::Ticket->Comment and calling 
them with the AuthStat from RT::Interface::Email->Gateway. The first 
point can be achieved by redefining two new subs (in a Ticket_Local.pm 
file) that handles enhanced commands then call the original subs. The 
second point needs to redefine the whole Gateway sub and I think this a 
bad idea because I don't want to maintain it.

2) adding two email authentication plug-in, say 
RT::Interface::Email::Auth::GPG and 
RT::Interface::Email::Auth::EnhancedGateway. The first plug-in checks 
GPG signature and raises authentication level to 2 when appropriate. The 
second plug-in implements the "enhanced behavior" when authentication 
level equals 2.

I said "quite bad" ways because I think neither solution implements the 
enhanced mailgate behavior in the right place.

Any idea ?

-- 
Guillaume Perréal.

Responsable informatique,
Cemagref, groupement de Lyon,
France.

Tél: (+33) 4.72.20.87.87.
Fax: (+33) 4.78.47.78.75.
Site: http://www.lyon.cemagref.fr/