[rt-devel] changing default new ticket queue
matthew zeier
mrz at intelenet.net
Thu Jul 24 13:59:59 EDT 2003
Is that how the code in SelectNewElements works? I thought it was the Queue
id, not the verbal name.
I know the numerical value works (I used 13 in my case for "Incoming"
queue).
mysql> select id, Name from Queues where id = 13;
+----+----------+
| id | Name |
+----+----------+
| 13 | Incoming |
+----+----------+
----- Original Message -----
From: "Robert Spier" <rspier at pobox.com>
To: "matthew zeier" <mrz at intelenet.net>
Cc: <rt-devel at lists.fsck.com>
Sent: Thursday, July 24, 2003 10:52 AM
Subject: Re: [rt-devel] changing default new ticket queue
> > In RT_SiteConfig.pm I have:
> > # id of default "new ticket in" queue
> > Set($DefaultNewQueue, 1);
>
> This should be by name, not number. Numbers generally shouldn't be
> visible.
>
> -R
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