[rt-devel] Time difference between certain transaction types

[Robert Spier]

rt-devel wrote:
> for reporting I am trying to get time differences between certain
> transaction types, e.g. I would like to know the time between "Take"
> and "stalled" or "resolved". Right now, I do the following, but it
> produces negative results, when a ticket is stalled first and taken
> later. Maybe someone knows a solution that respects the order :-)

You could keep a simple flag and not look for the $start time until 
after you've seen a Take