[rt-devel] Bulk Full History feature

Phil Crow philcrow2000 at yahoo.com
Mon Jun 9 09:35:31 EDT 2003


I'm new to rt and to this list.  We recently started
using rt3.  My boss immediately wanted a new feature. 
If others are interested I will post it in whatever
manner the list tells me to use.

On the search listing page, my boss wants a way to
view the full history of all the tickets shown so he
can print it to take to meetings.  This is somewhat
like the bulk update, but makes a report instead of
performing an update.

I added a link something like "View Full History on
All These Tickets" to the Search/Listing.html page. 
Clicking the link takes you to a page which has
limited decorations (think easy printing) and a full
history of all the tickets the search matched.

Let me know if there is any interest.

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