[rt-devel] Re: RT 3.0.3pre3: Search results for deleted tickets cannot be displayed

bill at daze.net bill at daze.net
Thu Jun 12 05:36:11 EDT 2003


> another bug here:
>
> when I search for all tickets with "Status = deleted", it says
> "Found 189 tickets", but the listing is empty.

It's not new in 3.0.3pre3.  It's by-design and has existed for a long
time.

I think the following comments in lib/RT/Tickets_Overlay.pm explains it:

 #Make sure we _never_ show deleted tickets
 #TODO we should be doing this in the where clause.
 #but you can't do multiple clauses on the same field just yet :/

...and you should be able to find many references in the list archives,
for example the following message from Jesse back in Sept 2001:

http://lists.fsck.com/pipermail/rt-users/2001-September/004517.html

...and in RT/FM:

http://fsck.com/rtfm/factoid.html?id=229

Hope this helps.

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