[rt-devel] Feature request: disabling global scrips in the queue
Andrew Stribblehill
a.d.stribblehill at durham.ac.uk
Fri Jun 13 11:26:40 EDT 2003
Quoting Stanislav Sinyagin <ssinyagin at yahoo.com> (2003-06-13 15:29:43 BST):
> Hi,
>
> A "nice to have" feature request:
>
> the ability to disable the global scrip in a specific queue.
>
> Example:
> Global AutoReply scrip sends autoreply notifications
> on ticket creation. It is required that one specific queue
> does not send them. Or it sends it with a different template.
>
> Currently the only solution is to disable the scrip globally,
> and enable it in every queue.
I've just had to do this myself, and I agree wholeheartedly. If I had
any more than 5 queues I'd be cursing RT by now :)
--
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