[rt-devel] Feature request: disabling global scrips in the queue

Andrew Stribblehill a.d.stribblehill at durham.ac.uk
Fri Jun 13 11:26:40 EDT 2003


Quoting Stanislav Sinyagin <ssinyagin at yahoo.com> (2003-06-13 15:29:43 BST):
> Hi, 
> 
> A "nice to have" feature request: 
> 
> the ability to disable the global scrip in a specific queue.
> 
> Example: 
> Global AutoReply scrip sends autoreply notifications 
> on ticket creation. It is required that one specific queue 
> does not send them. Or it sends it with a different template.
> 
> Currently the only solution is to disable the scrip globally, 
> and enable it in every queue.

I've just had to do this myself, and I agree wholeheartedly. If I had
any more than 5 queues I'd be cursing RT by now :)

-- 
LUNDY FASTNET IRISH SEA
VARIABLE 3 OR 4. MAINLY FAIR. MODERATE OR GOOD



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