[rt-devel] 3.0 import issue?

[Eric Horne]

Jesse-

   Hi. I had reported to you a problem a while back where the rt 
export/import script would successfully import my rt 2.x tickets, but 
they would not be visible from the tool. That is, rt 3.0.0 would say 
that there are no tickets in a given queue, when in fact there were. 
Queues, users, scrips, templates all seem to import and work, just the 
tickets appear to import and not be displayable.

   Some more information -- it appears that the "EffectiveID" column is 
not being set. When I set EffectiveID in the Ticket table to the value 
for "id", rt 3.0.0 suddenly sees all the tickets! I did something 
similar in the Transactions table, but that didn't seem to make much of 
a difference.

   Does that help the diagnosis? What did I do wrong during the 
import/export?

   Thanks for your help!

-Eric