[rt-devel] Still problems with non-ascii subjects

Dmitry Sivachenko mitya at cavia.pp.ru
Wed Jun 18 03:26:34 EDT 2003


I installed rt-3.0.3rc1.

We are still having troubles with non-ascii Subjects.

1) If Subject contains non-ascii characters and is plain 8bit, it
becomes '?????' after RT processing (both at WebUI and in e-mail RT resends
to subscribers).  According to RT logs, encoding is determined correctly by
Encode::Guess.  The affected e-mail can be found at

2) Imagine that Subject contains 2 words (with non-ascii characters) delimeted
with space in the middle that are properly MIME-encoded
(for instance, =?koi8-r?B?1MXT1CDUxdPU?=  ).
In WebUI, this Subject is being displayed correctly.  But in the e-mail
RT sends, it looks like =?KOI8-R?B?1MXT1A==?= =?KOI8-R?B?1MXT1A==?=

So each word is encoded separatly.  In that case space between the words
should also be encoded (like '_' or smth else, I don't remember).

As a result, MUA displays these two words WITHOUT space between them.

Is it possible to address these issues?


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