[rt-devel] Cosmetic bug

[Jesse Vincent]

On Mon, Mar 03, 2003 at 11:12:44AM +0100, THAUVIN Blaise (Dir. Informatique) wrote:
> You are right, I did not notice some messages were in english and only a few
> in French
> 
> Here is the one I spoted
> 
> Mar  3 10:27:39 33PAR-Linux /dev/null: Ticket 7905 crACAC dans la queue
> 'Dauphin-BO' (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:584)  


Got that one.

> 
> This appeared while creating a ticket from the "create ticket" button on the
> web interface
> 
> 
> Also, the application name for RT is "/dev/null". I guess I missed something
> in the configuration.

I'd seen that too. I think that should be better in 2.1.79.



> Blaise
> 
> -----Message d'origine-----
> De : Jesse Vincent [mailto:jesse at bestpractical.com]
> Envoye : lundi 3 mars 2003 10:56
> A : THAUVIN Blaise (Dir. Informatique)
> Cc : rt-devel at lists.fsck.com
> Objet : Re: [rt-devel] Cosmetic bug
> 
> 
> Interesting, since I thought the logged messages weren't wrapped in loc
> calls. In fact, I only see two of them. what messages are you seeing
> localized in the logfile?
> 
> 
> On Mon, Mar 03, 2003 at 10:40:25AM +0100, THAUVIN Blaise (Dir. Informatique)
> wrote:
> > Hi, 
> > 
> > Here is a small one. RT uses the current GUI language when sending output
> to
> > the syslog file. This has several side effects for me :
> > 
> > - Messages are sent in French, using Unicode. My syslog file is using the
> > default codepage for the system, ISO, so the RT messages are quite
> > unreadable.
> > 
> > - If a Chinese employe was using RT (in Chinese) and complaining to me
> about
> > a bug (no chance this happens, don't worry, we don't have any such
> employee
> > :-). I would not be able to track it down through my log file as I can't
> > read chinese.
> > 
> > 
> > Suggested solution :
> > 
> > - (Simpler) RT sends log and debug output in English/ASCII, whatever the
> > current GUI language is.
> > 
> > - (Nicer) A configuration parameter is added in RT_Config in order to
> > specify the host default language and code page so all messages to the
> > system use this configuration.
> > 
> > 
> > Blaise
> 
> 
> -- 
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.


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