[rt-devel] on correspond, notify owner not working - rt 2.1.80

matthew zeier mrz at intelenet.net
Thu Mar 6 13:19:02 EST 2003


There's an owner, but I'm failing to get the update sent to the ticket
owner.  Scrips for this queue (all global) are below.  Bug ?

[Thu Mar  6 18:11:37 2003] [info]:
<rt-2.1.80-4-17.14.9872789315414 at intelenet.net> #4/17 - Scrip 47 Correspond,
notify owner (/opt/rt3/lib/RT/Action/SendEmail.pm:92)
[Thu Mar  6 18:11:37 2003] [debug]: Converting 'utf-8' to 'us-ascii'
(/opt/rt3/lib/RT/I18N.pm:279)
[Thu Mar  6 18:11:38 2003] [info]:
<rt-2.1.80-4-17.14.9872789315414 at intelenet.net> No recipients found. Not
sending.
 (/opt/rt3/lib/RT/Action/SendEmail.pm:171)


On Transaction Notify Owner with template Transaction
On Create Notify AdminCcs with template Blank
On Status Change Notify Owner as Comment with template Status Change
On Owner Change Notify Owner as Comment with template Give
On Resolve Notify Requestors with template ResolvedPlus
On Queue Change Notify AdminCcs with template QueueChange
On Owner Change Notify OldOwner with template Steal
On Correspond Notify Requestors, Ccs and AdminCcs with template
Correspondence
On Comment Notify AdminCcs as Comment with template Admin Comment
On Correspond Notify Other Recipients with template Correspondence
On Comment Notify Other Recipients as Comment with template Correspondence
On Correspond Notify Owner with template Correspondence
On Comment Notify Owner as Comment with template Admin Comment

--
matthew zeier                        | "Nothing in life is to be feared.
InteleNet Communications, Inc.       |  It is only to be understood."
(949) 784-7904                       |       - Marie Curie




More information about the Rt-devel mailing list