[rt-devel] Unknown encoding 'iso-8859-8-i' at /opt/rt3/lib/RT/I18N.pm line 270

[Stanislav Sinyagin]

Hi Ron, 

First of all, what's your Perl version?
OS name and version would be nice to know as well.

There are known problems with Perl 5.6.1 and e-mail messages 
received in encodings different than US-ASCII and UTF-8.

Cheers, 
Stanislav

--- Ron Gidron <ron.gidron at shunra.com> wrote:
> One of my users received the following error from RT:
> (This is a beta installation of RT running RT (3.0) version 2.1.69):
> 
> 
> ----- Transcript of session follows -----
> RT server error.
> The RT server which handled your email did not behave as expected. It
> said:
> Unknown encoding 'iso-8859-8-i' at /opt/rt3/lib/RT/I18N.pm line 270
> Stack:
> [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281]
> [/usr/lib/perl5/5.8.0/Carp.pm:191]
> [/usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm:152]
> [/opt/rt3/lib/RT/I18N.pm:270]
> [/opt/rt3/lib/RT/EmailParser.pm:234]
> [/opt/rt3/lib/RT/EmailParser.pm:182]
> [/opt/rt3/lib/RT/Interface/Email.pm:399]
> [/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:33]
> [/opt/rt3/share/html/REST/1.0/autohandler:27]
> [/opt/rt3/share/html/autohandler:62]
> 554 5.3.0 unknown mailer error 255
> 
> Is this a known problem ?
> Any tips on where to dig for an answer will be greatly appreciated.
> 
> Regards,
> Ron Gidron.
>