[rt-devel] problem importing from rt2 mysql to rt3 postgres (v1.7 importer)

Jesse Vincent jesse at bestpractical.com
Tue Mar 25 13:46:07 EST 2003


To me, that looks like postgres is failing on the "interesting" real
name characters. I'd try chopping them out for the moment.

On Tue, Mar 25, 2003 at 01:16:41PM -0500, Douglas E. Warner wrote:
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> I currently am having a problem importing from rt2 mysql to rt3 postgres; 
> moving from mysql to mysql worked fine, but going from rt2 mysql to postgres 
> 7.3.2 for rt3 resulted in this error:
> 
> Tue Mar 25 18:07:18 2003] [error]: Could not create a new user 
> (/usr/local/rt3/lib/RT/User_Overlay.pm:217)
> Failed to create user for$VAR1 = {
>           'Creator' => '1',
>           'LastUpdated' => '2002-12-09 02:42:41',
>           'Comments' => 'Autocreated on ticket submission',
>           'Name' => 'Nilo.LosBanos at asia.bigfoot.com',
>           'RealName' => 'Nilo Los Baños',
>           'LastUpdatedBy' => '1',
>           'Created' => '2002-12-09 02:42:41',
>           'EmailAddress' => 'Nilo.LosBanos at asia.bigfoot.com'
>         };
> 
> Not sure why this is happening; it doesn't look like anything is different 
> from this user to the previous user; any ideas?
> 
> - -Doug
> 
> - -- 
> Douglas E. Warner    <dwarner at ctinetworks.com>     Network Engineer
> CTI/PAdotNET         http://ctinetworks.com        +1 717 975 9000
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-- 
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