[rt-devel] Sorting lists in RT?

[Ross Patterson]

We're new to RT here , and in working with the 3.0.5 web interface we've been 
surprised at how many unsorted lists there are, especially in the admin 
interface.  Things like rights-lists for users, or the users themselves, 
etc., some of which can get large enough that hunting for a specific item 
would be "fun".  Is this by design or just the current state of affairs?  If 
we were to go about changing these lists to be display sorted, would the 
patches be welcome?

On a related point, what's the preferred technique for sorting?  In some 
cases, the Perl code sorts an array of retrieved database items, in other 
cases the items are retrieved using an OrderBy() call.  Is there One True 
Way, or is RT sorting-agnostic?

Thanks for the good work so far!
-- 
Ross A. Patterson
Chief Technology Officer
CatchFIRE Systems, Inc.
5885 Trinity Parkway, Suite 220
Centreville, VA  20120
(703) 563-4164