[rt-devel] Finer-grained due dates

[Ruslan U. Zakirov]

Graeme Pyle wrote:

> Howdy,
>
> Yes, Ticket.Due is a datetime, but Queue.DefaultDueIn is an integer. 
> So I can only specify my default due dates down to the day (i.e. now + 
> x days).
>
> Correct? 

Yeh. You are abuletely right. DefaultDueIn is an int(11) and handled as 
days by RT, but you could change it easy.
try it:
cd /path/to/rt/
find . -type f | xargs grep -lE 'DefaultDueIn'

Good luck. Ruslan.

>
>
> Graeme
>
> Ruslan U. Zakirov wrote:
>
>> Graeme Pyle wrote:
>>
>>> Hi folks,
>>>
>>> I would like to be able to set the default due date for a queue down 
>>> to the minute.
>>>
>>> I'm planning to patch my RT to allow input of the form of "d h s" 
>>> (days hours seconds) in the due date input field. Originally I 
>>> thought I would just compute a number representing a fraction of a 
>>> day from this input, but I see that the due date field doesn't keep 
>>> fractions, so I'll probably have to turn that field into a float as 
>>> well.
>>
>>
>>
>> You are wrong here look at this
>> select Due from Tickets where unix_timestamp(Due) > 0 limit 1;
>> Due
>> 2002-12-06 05:00:00
>> Also RT::Date module can handle time to seconds precision. You only have
>> to add handling of this information in web forms and output code.
>>
>>>
>>>
>>> Does this make sense? Am I missing anything/doing something dumb?
>>>
>>> Thanks,
>>>
>>> Graeme
>>>
>>> P.S. Shall I post a patch back to this list?
>>>
>>> _______________________________________________
>>> rt-devel mailing list
>>> rt-devel at lists.fsck.com
>>> http://lists.fsck.com/mailman/listinfo/rt-devel
>>
>>
>>
>>
>>
>>
>> _______________________________________________
>> rt-devel mailing list
>> rt-devel at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-devel
>>
>>
>