[rt-devel] rt-crontool problems

[Senoner Samuel]

Added two empty lines. Same problem.
Does rt-crontool with e-mail notification work in your RT3?

rt:~# rt-crontool --search RT::Search::ActiveTicketsInQueue --search-arg
Helk --condition RT::Condition::Overdue --action RT::Action::SendEmail
--template-id 13 --verbose

[Thu Sep 11 08:12:11 2003] [error]: error:    unexpected end of header

 (/usr/share/perl5/RT/Template_Overlay.pm:345)
49: Condition matches...
[Thu Sep 11 08:12:11 2003] [error]: error:    unexpected end of header

 (/usr/share/perl5/RT/Template_Overlay.pm:345)
51: Condition matches...
[Thu Sep 11 08:12:11 2003] [error]: error:    unexpected end of header

 (/usr/share/perl5/RT/Template_Overlay.pm:345)
52: Condition matches...
53:
[Thu Sep 11 08:12:11 2003] [error]: error:    unexpected end of header

 (/usr/share/perl5/RT/Template_Overlay.pm:345)
54: Condition matches...
71:
73:
77:
78:

Thanks

Samuel


-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru] 
Sent: Wednesday,10 September,2003 12:53
To: Senoner Samuel

Try to put two empty lines at the top of your template #13.

Senoner Samuel wrote:

>Have you found a possibility to use rt-crontool?
>I saw that our bug requests haven't been changed.
>Also nobody could explain to me how rt-crontool works with the 
>TransactionObj variable.
>
>Thanks
>
>Samuel
>
>
>-----Original Message-----
>From: Stephen Quinney
>[mailto:stephen.quinney at computing-services.oxford.ac.uk]
>Sent: Wednesday,25 June,2003 13:07
>To: rt-devel at lists.fsck.com
>
>I'm hoping someone can help me here. I am trying to learn how to use 
>rt-crontool, I have written my own very basic Search and Condition 
>modules and tried to use the RT::Action::SendEmail module. I am using 
>it as follows:
>
>rt-crontool --search RT::Search::StatusMatches --search-arg resolved \
>--condition RT::Condition::ThisWeek --action RT::Action::SendEmail   \
>--template-id 13 --verbose
>
>The error I get is:
>
>[Wed Jun 25 10:48:01 2003] [error]: error:    unexpected end of header
>
> (/usr/share/perl5/RT/Template_Overlay.pm:345)
>
>for every ticket that matches my criteria. 
>
>This error seems to be coming from the line:
>
>    $self->{'MIMEObj'} = eval { $parser->parse_data($content) };
>
>Am I setting up the template incorrectly or is this a bug of some sort?
>I am using rt3.0.3 with MIME-tools 5.411. 
>
>Thanks in advance,
>
>Stephen Quinney
>
>
>
>Here's the various modules and the template I've written:
>
>##############
>
>The template (id number 13):
>
>Name: notify_me
>Description: notify me of resolved tickets
>Content: some content could be here
>
>##############
>
>package RT::Condition::ThisWeek;
>use strict;
>use warnings;
>
>require RT::Condition::Generic;
>use vars qw/@ISA/;
>@ISA = qw(RT::Condition::Generic);
>
># currently this does not do anything except return true
>
>sub IsApplicable {
>    return(1);
>}
>
>1;
>
>##############
>
>package RT::Search::StatusMatches;
>use strict;
>use warnings;
>
>use base qw(RT::Search::Generic);
>
>sub Describe  {
>  my $self = shift;
>  return ($self->loc("No description for [_1]", ref $self)); }
>
>sub Prepare  {
>  my $self = shift;
>
>  $self->TicketsObj->LimitStatus(VALUE => $self->Argument) if 
>$self->Argument;
>
>  return(1);
>}
>
>1;
>
>_______________________________________________
>rt-devel mailing list
>rt-devel at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-devel
>
>_______________________________________________
>rt-devel mailing list
>rt-devel at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-devel
>  
>