[rt-devel] Truncated mail attachments

[Jesse Vincent]

Whose modperl build are you using? I've heard of broken modperls that
truncate inbound requests.


On Tue, Sep 30, 2003 at 01:55:34PM +0100, Iain Price wrote:
> Hi again,
> 
> I'm back on RT stuff for a few days it seems, I've just upgraded our 
> install to 3.0.5 and happy to see improvements in the searching and 
> stuff, however we are still having problems with email attachments.
> 
> please let me know if this has already been addressed or discussed, i've 
> been on this list for a while now and not seen it but we all miss stuff 
> from time to time....
> 
> what i've found so far:
> during a capture of traffic from rt-mailgate to the REST thing in the 
> website, i noticed that the content-length is fine (just over 1meg on 
> this) but the REST server responds with its 200 mid-stream...
> if i open a dumb listener on 80 and re-send, mailgate does send  the 
> entire message, so problem seems to be REST server side?
> 
> the attachment generally turns out at around 4k and is not very usable
> 
> attachments from the web pages work just fine (up to 750k long worked fine)
> 
> I know we've a few customisations on our RT here, generally nothing more 
> than the display-level stuff (web page customisations, brief tampering 
> with parts of the rendering code) but i dont believe we have anything 
> that should have caused this, i've never been that far down into RT's 
> guts before...
> 
> so, anyone else have these kind of problems?  anyone got any suggestions 
> on what i should try, advice, etc?  have i just missed a very obvious 
> setting somewhere :O ?
> 
> Thanks,
> 
> Iain
> 
> 
> 
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