[rt-devel] 3.0.10 Group Rights "crash"

Sat Apr 3 06:51:24 EST 2004

Hi,

I'm not really sure if this is for rt-users, or rt-devel, but given that 
it's what happened right after after a rt2-to-rt3 conversion it seems this 
may be more appropriate.

Anyway...I (finally Jesse!  :-) got my rt2 data imported into rt3 without a 
perl crash.  Under FreeBSD with 5.8.2 perl, I could never get it to import, 
but I vaped the box and went to Debian and it worked.  There was an issue 
with the max_packet_size for mysql (default 1M, needed increasing due to 
some large attachments on some tickets it seems), but after getting that 
sorted out, about 40 hours later I have a rt3 system!

As I click around, most things seem to be fine, with one big exception -- 
when I try to work with groups I am unable to see members, edit rights, or 
do anything short of manipulate the 'basic' information associated with a 
group (name and description).

The first time I attempted to do so, the errors below appeared in my apache 
log.  Any subsequent attempts since then (even after restarting apache) 
result in a 500 internal server error (and the fastcgi errors do not 
return).

Version information:

RT: 3.0.10
Apache: 1.3.29
Perl: 5.8.3
FastCGI: 2.4.0
DBIx::SearchBuilder: 0.99

Anything else?

Thanks for any thoughts on this one -- looks like I'm nearly there for The 
Big Conversion.

Regards,

Scott

FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: Trying to check 
RT::Queue rights for an unspecified RT::Queue at 
/opt/rt3/lib/RT/Principal_Overlay.pm line 354
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Principal::HasRight('RT::Principal=HASH(0x94fa89c)','Object','RT::Que
ue=HASH(0x94d0e18)','Right','SeeQueue') called at 
/opt/rt3/lib/RT/User_Overlay.pm line 1450
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::User::HasRight('RT::User=HASH(0x8c82280)','Object','RT::Queue=HASH(0x
94d0e18)','Right','SeeQueue') called at /opt/rt3/lib/RT/CurrentUser.pm line 
305
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::CurrentUser::HasRight('RT::CurrentUser=HASH(0x8c81f20)','Object','RT:
:Queue=HASH(0x94d0e18)','Right','SeeQueue') called at 
/opt/rt3/lib/RT/Queue_Overlay.pm line 1004
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Queue::HasRight('RT::Queue=HASH(0x94d0e18)','Principal','RT::CurrentU
ser=HASH(0x8c81f20)','Right','SeeQueue') called at 
/opt/rt3/lib/RT/Queue_Overlay.pm line 970
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Queue::CurrentUserHasRight('RT::Queue=HASH(0x94d0e18)','SeeQueue') 
called at /opt/rt3/lib/RT/Queue_Overlay.pm line 946
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Queue::_Value('RT::Queue=HASH(0x94d0e18)','Name') called at 
/usr/local/share/perl/5.8.3/DBIx/SearchBuilder/Record.pm line 409
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tDBIx::SearchBuilder::Record::__ANON__('RT::Queue=HASH(0x94d0e18)') called 
at /opt/rt3/share/html/Admin/Elements/QueueTabs line 33
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Commands::__ANON__('id',57,'QueueObj','RT::Queue=HASH(0x94d0
e18)','current_tab','Admin/Queues/Templates.html?id=57','current_subtab','A
dmin/Queues/Template.html?create=1&Queue=57','subtabs',...) called at 
/usr/share/perl5/HTML/Mason/Component.pm line 134
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x94f
5860)','id',57,'QueueObj','RT::Queue=HASH(0x94d0e18)','current_tab','Admin/
Queues/Templates.html?id=57','current_subtab','Admin/Queues/Template.html?c
reate=1&Queue=57',...) called at /usr/share/perl5/HTML/Mason/Request.pm 
line 1074
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /usr/share/perl5/HTML/Mason/Request.pm line 1068
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::comp('undef','undef','id',57,'QueueObj','RT::Queue=
HASH(0x94d0e18)','current_tab','Admin/Queues/Templates.html?id=57','current
_subtab',...) called at /opt/rt3/share/html/Admin/Queues/Template.html line 
25
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Commands::__ANON__('Create',1,'Queue',57,'Create',1,'Queue',
57) called at /usr/share/perl5/HTML/Mason/Component.pm line 134
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8c7
3790)','Create',1,'Queue',57,'Create',1,'Queue',57,...) called at 
/usr/share/perl5/HTML/Mason/Request.pm line 1074
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /usr/share/perl5/HTML/Mason/Request.pm line 1068
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::comp('undef','undef','Create',1,'Queue',57,'Create'
,1,'Queue',...) called at /usr/share/perl5/HTML/Mason/Request.pm line 760
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::call_next('HTML::Mason::Request::CGI=HASH(0x8c7f634
)','Create',1,'Queue',57) called at /opt/rt3/share/html/autohandler line 196
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Commands::__ANON__('Create',1,'Queue',57) called at 
/usr/share/perl5/HTML/Mason/Component.pm line 134
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x936
5658)','Create',1,'Queue',57) called at 
/usr/share/perl5/HTML/Mason/Request.pm line 1072
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /usr/share/perl5/HTML/Mason/Request.pm line 1068
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::comp('undef','undef','undef','Create',1,'Queue',57) 
called at /usr/share/perl5/HTML/Mason/Request.pm line 338
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /usr/share/perl5/HTML/Mason/Request.pm line 338
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /usr/share/perl5/HTML/Mason/Request.pm line 297
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x8c7f634)') 
called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 183
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 183
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x8c7f634
)') called at /usr/share/perl5/HTML/Mason/Interp.pm line 207
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Interp::exec('undef','undef','Create',1,'Queue',57) called 
at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /usr/share/perl5/HTML/Mason/CGIHandler.pm line 121
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x91ecb1c
)','HASH(0x93cf668)') called at /usr/share/perl5/HTML/Mason/CGIHandler.pm 
line 76
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(
0x91ecb1c)','CGI::Fast=HASH(0x93422d0)') called at 
/opt/rt3/bin/mason_handler.fcgi line 54
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \teval {...} 
called at /opt/rt3/bin/mason_handler.fcgi line 54
FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Sat Apr  3 
07:43:50 2004] [crit]: Trying to check RT::Queue rights for an unspecified 
RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:355)