[Rt-devel] DeleteTicket right issue in RT3.0.11 (bugfix)

Ruediger Riediger ruediger.riediger at sun.com
Fri Dec 10 11:14:37 EST 2004


Hello,

I have trouble with the 'DeleteTicket' right in RT3.0.11.

I have given the right 'DeleteTicket' to particular users while other 
users can 'ModifyTicket' (actually: the owner). If I now try to set the 
Status of a ticket to 'deleted', I actually need the 'ModifyTicket' 
right (-> own the ticket). Just having the 'DeleteTicket' right is not 
sufficient.

This is introduced because "Ticket::SetStatus" checks the ACL but 
forgets to tell "Ticket::_Set" NOT to check (which does check again, but 
only against the 'ModifyTicket' right, and thus denies the change).

Assuming that this is a bug and not a feature, here is the fix:

*** /opt/rt3/lib/RT/Ticket_Overlay.ORIG
--- /opt/rt3/lib/RT/Ticket_Overlay.pm
***************
*** 3326,3331 ****
--- 3326,3332 ----
      my ($val, $msg)= $self->_Set( Field           => 'Status',
                             Value           => $args{Status},
                             TimeTaken       => 0,
+                           CheckACL        => 0,
                             TransactionType => 'Status'  );

       return($val,$msg);


Best regards,

	Ruediger Riediger

-- 
Dr. Ruediger Riediger                              Sun Microsystems GmbH
NSG - SunCERT                                             Komturstr. 18a
mailto:Ruediger.Riediger at Sun.com                          D-12099 Berlin
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