[rt-devel] Custom Action question

[Andy Harrison]

Thanks to help from Ruslan and others, I have a scrip set up to add a
Cc watcher based on the contents of a custom field and it works.
However, I can't figure out how to get it to send out the actual
notification e-mail as part of the action commit code.  Could anyone
help me out?

Here is my current scrip.

Condition:  User Defined
Custom Condition:
  return undef unless ($self->TransactionObj->Type eq "Create");
  return undef unless ($self->TicketObj->FirstCustomFieldValue('Domain') =~ 
  /GWI/i);
  return 1;
Action: User Defined
Prep:  1;
Commit:
  $self->TicketObj->AddWatcher( 
      Type => "Cc", 
      PrincipalId => 34, 
      Email => "test\@example.com" );
  push(@{$self->{'To'}}, $self->TicketObj->Requestors->MemberEmailAddresses, 
      $self->TicketObj->QueueObj->Cc->MemberEmailAddresses);
Template: TestOnCreate



-- 
Andy Harrison
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