[rt-devel] Defining new status's for a single queue?

Aaron Turner aturner at netscreen.com
Mon Jan 26 18:11:14 EST 2004

So we've got a bunch of queues, but for one and only one of them, we
need to create some additional custom status's.

I see where in Queue_Overlay.pm, the status's are defined, but I'm
completely lost wrt how to override those for a single queue.

Can anyone give me a suggestion/example of how to do this without using
a custom field?


Aaron Turner  <aturner at netscreen.com>    work: 408-543-4025
Sr. Security Engineer                    fax:  408-543-4078
NetScreen Technologies, Inc
All emails by me are PGP signed; a bad signature indicates a forgery.
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