[Rt-devel] rt3 and user account creation

[Bob Goldstein]

In lib/RT/User_Overlay.pm, there is a routine
CanonicalizeUserInfo().  Create User_Local.pm
and override this routine, adding what code you need.
%args will contain the initial Name and EmailAddress,
and you can adjust accordingly.

  bobg



>
>I notice that when rt3 creates a new user account 'on the fly', it uses 
>the requestor's e-mail address. I would like to use just the username i.e. 
>if bloggs at mydomain.uk submitted a ticket for the first time, an account 
>would be created with a username of just 'bloggs'. Can anyone advise on 
>how to do this?
> 
>++++++++++++++++++++++++++++++++++++++++++++++
>Alison Downie, Computing Officer
>School of Informatics, University of Edinburgh
>Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL
>
>Tel: 650 3095
>++++++++++++++++++++++++++++++++++++++++++++++
>
>_______________________________________________
>Rt-devel mailing list
>Rt-devel at lists.bestpractical.com
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>
>
>
>!DSPAM:40ead3c2258909182214913!
>
>