[Rt-devel] rt3 and user account creation

Bob Goldstein bobg at uic.edu
Tue Jul 6 15:21:41 EDT 2004



In lib/RT/User_Overlay.pm, there is a routine
CanonicalizeUserInfo().  Create User_Local.pm
and override this routine, adding what code you need.
%args will contain the initial Name and EmailAddress,
and you can adjust accordingly.

  bobg



>
>I notice that when rt3 creates a new user account 'on the fly', it uses 
>the requestor's e-mail address. I would like to use just the username i.e. 
>if bloggs at mydomain.uk submitted a ticket for the first time, an account 
>would be created with a username of just 'bloggs'. Can anyone advise on 
>how to do this?
> 
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