[Rt-devel] RT 3.2.0 pre-announcement

[Jesse Vincent]

RT 3.2.0 exists. Y'all have about 12 hours to poke at it before I
announce it to the rest of the world (and write out the remaining
paragraph or two in the attached release announcement.)

	Jesse

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I'm pleased to announce the release of RT 3.2.0.  RT 3.2 represents
over 15 months of new development and includes a number of new
features and improvements. You can find a brief summary of the more
major changes since RT 3.0 below.

RT 3.2.0 is immediately available from:

	http://download.bestpractical.com/pub/rt/release/rt-3.2.0.tar.gz
	http://download.bestpractical.com/pub/rt/release/rt-3.2.0.tar.gz.sig

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	MD5 sums for this release:

	42952688a95e301556e0f520216bdf17  rt-3.2.0.tar.gz
	1b3bad77be243b8623901208d1942380  rt-3.2.0.tar.gz.sig

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Email handling

    * Preview who will receive email about new ticket updates before you
      send your message
    * You can disable notification to individual users on a per-ticket
      basis
    * RT provides a full historical view of each message RT sends including 
      all message headers
    * HTML email and image attachments are now displayed inline when viewing 
      a ticket
  
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Searching

    * RT now sports a brand-new search user interface, retooled to
      make it easier to build much more complex queries
    * Now you can save searches and optionally to share them with groups
      of your coworkers
    * Search results can be displayed in a per-query customizable format.
    * Search results are now downloadable as tab-delimited data, perfect for
      importing into Microsoft Excel(tm).
    * Search results can now be syndicated as RSS feeds
    * Search results can be downloaded in a simple text format, modified 
      and re-uploaded later

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Web interface
    
    * The homepage has been overhauled to provide a "quick ticket creation"
      form and a list of the newest unowned tickets 
    * The user interface has received a minor facelift
    * Every 'box' in RT can now be opened or closed on the fly

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Database

    * RT now supports single-user installations on the SQLite embedded 
      database  engine instead of a full database server

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Web server

    * RT now supports single-user installations with a stand-alone http server 
      instead of an external web server like Apache

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Internals

    * RT now provides an 'Attributes' table, which allows local developers
      to easily extend all of RT's database tables with new read/write
      attributes without needing to modify RT's core schema
  
    * Code has been refactored, cleaned up and more extensively tested 
      throughout the system  


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