[rt-devel] RT-3.0.9 overview.

Jesse Vincent jesse at bestpractical.com
Mon Mar 15 11:23:44 EST 2004


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On Mar 15, 2004, at 11:14 AM, Ruslan U. Zakirov wrote:

> Autrijus Tang wrote:
>> On Mon, Mar 15, 2004 at 10:36:34AM -0500, Jesse Vincent wrote:
>>> I think that the templates should probably default to English, _not_ 
>>> the language of the currently logged in user.
>>> The problem is that the RT_System user object that's being used for 
>>> ticket creation is picking up the current user's language 
>>> information.
>>> Autrijus, what do you think of hardcoding the language handle code 
>>> to _not_ loc for RT_SystemUser?
>> Sure, it's consistent, and will make Ruslan happy, so I'm not against 
>> it.
>> We should however be working out a way to customize mail template for
>> each recipient; I mean, maybe a template would like to address each Cc
>> by name.  This will also give us trully loccable templates.
>
> It's best solution, but with grouping of recipints by lang.

No, because the site may want to do different things on other axes than 
language. If we do this, we shouldn't go for the half-measure ;)
Also, it would be comparatively easy to roll in VERP at the same time.
>
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