[Rt-devel] Can I cancel a transaction from within a scrip? ( Was: RE: TransactionBatch state rework + scrip code clean up.)

[Ruslan U. Zakirov]

In current versions you can't fallback transaction from scrip because 
all scrips run when transaction is created.

You can look into incoming email parser.

			Best regards. Ruslan.

Jim Rowan wrote:
>>From: seph 
>>I'm not sure about your particular usage, but this might be easier in
>>procmail. If you don't want RT to get the mail, seems like it might be
>>better to keep it from getting there at all...
> 
> 
> I understand and agree, but it isn't that simple.  
> 
> The mail is (maybe) correspondence related to an existing ticket; we
> want to allow people related to the requestor (by having the same mail
> domain) to reply to tickets, but we don't want everyone to be able to do
> it.  These people may be unknown to us.  This might also be
> queue-dependent.  (We're still working on exactly what we want.)
> 
> Simply put, I'd like to run some arbitrary perl code in a context that
> has access to RT's database and the "proposed" mail transaction, and
> have it be able to prevent the transaction from occurring if it finds
> that appropriate.
> 
> I can do this inside the mail gateway if needed -- but the context of
> scrips is far more convenient, if it can be done.
> 
> 
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