[Rt-devel] Customizing Tickets/Update.html to allow setting a custom field?

Andy Harrison aharrison at gmail.com
Tue Nov 23 21:27:56 EST 2004

On Tue, 23 Nov 2004 17:02:17 -0500, Tabor J. Wells <rt at fsckit.net> wrote:
> My boss wants the Tickets/Update.html page to be customized to allow my RT
> users to set one of our custom fields from the Reply/Comment page. By
> adding:
> <& Elements/EditCustomFields, TicketObj => $TicketObj &>
> in the form I can display all of the custom fields (although really I only
> need one to be displayed) but selecting a value doesn't actually set it when
> the ticket is updated.

I believe this should actually be:

<& /Ticket/Elements/EditCustomFields, QueueObj => $QueueObj &>

Try that first.  

Also, make sure that this line is between the FORM html tags.

Andy Harrison

More information about the Rt-devel mailing list