[Rt-devel] Customizing Tickets/Update.html to allow setting a custom field?

[Ruslan U. Zakirov]

http://wiki.bestpractical.com/index.cgi?CustomFieldsOnUpdate

Tabor J. Wells wrote:
> My boss wants the Tickets/Update.html page to be customized to allow my RT
> users to set one of our custom fields from the Reply/Comment page. By
> adding:
> 
> <& Elements/EditCustomFields, TicketObj => $TicketObj &>
> 
> in the form I can display all of the custom fields (although really I only
> need one to be displayed) but selecting a value doesn't actually set it when
> the ticket is updated.
> 
> I've looked at Modify.html but I'm just not familiar enough with what I'm
> looking at to figure out what I need to add to allow the changed custom
> field value (these are all select value from a list fields FWIW) to stick on
> updating.
> 
> Also if there's some way I can just get one field to display instead of all,
> I'd love to know how to do that as well.
> 
> Thanks,
> 
> Tabor
>