[Rt-devel] Problem with 3.5.2
Billy Dunn
bdunn at bdunn.com
Wed Aug 3 11:02:56 EDT 2005
On Aug 3, 2005, at 9:35 AM, Alex Vandiver wrote:
> On Wed, 2005-08-03 at 09:12 -0500, Billy Dunn wrote:
>
>
>> I have upgraded to 3.5.2 and I'm having a strange error on the home
>> page just under "RT at a Glance". I can't find any information about
>> this one after hours and hours of searching. Has anyone seen this?
>>
>
> It looks like the attributes table hasn't been populated with the
> HompageSettings attribute for each user. Did you run all of the
> upgrade
> scripts? As upgrading section of the README says, running:
> /opt/rt3/sbin/rt-setup-database --action insert --datadir etc/
> upgrade/
> ..should have taken care of this.
> - Alex
>
>
I did run everything available to me... BUT, inside this path I only
had one file called "content":
/tmp/rt-3.5.2/etc/upgrade/3.5.1/
There were no sql files to run. The content file contains this:
-----------------------------------------------------------
@Attributes = (
{ Name => 'Search - My Tickets',
Description => '[_1] highest priority tickets I own',
Content =>
{ Format => "'<a href=\"__WebPath__/Ticket/Display.html?
id=__id__\">__id__</a>/TITLE:#', '<a href=\"$RT::WebPath/Ticket/
Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', Priority,
QueueName, ExtendedStatus",
Query => " Owner = '__CurrentUser__' AND ( Status = 'new'
OR Status = 'open')",
OrderBy => 'Priority',
Order => 'DESC' },
},
{ Name => 'Search - Unowned Tickets',
Description => '[_1] newest unowned tickets',
Content =>
{ Format => "'<a href=\"__WebPath__/Ticket/Display.html?
id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/
Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName,
ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/
Display.html?Action=Take&id=__id__\">__loc(Take)__</a>/TITLE: ' ",
Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status
= 'open')",
OrderBy => 'Created',
Order => 'DESC' },
},
{ Name => 'HomepageSettings',
Description => 'HomepageSettings',
Content =>
{ 'body' =>
[ { type => 'system', name => 'My Tickets' },
{ type => 'system', name => 'Unowned Tickets' },
{ type => 'component', name => 'QuickCreate'},
],
'summary' =>
[
{ type => 'component', name => 'MyReminders' },
{ type => 'component', name => 'Quicksearch' },
{ type => 'component', name => 'RefreshHomepage' },
]
},
}
);
1;
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