[Rt-devel] Stop autocreate of users

Jan Hudec bulb at ucw.cz
Tue Dec 6 08:36:41 EST 2005


On Tue, Dec 06, 2005 at 09:37:00 +0000, Matthew Townsend wrote:
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

Please, *never*, EVER, post to a public forum in anything but plain
text. It is usually considered bad manners.

> <HTML><HEAD>
> <META http-equiv=Content-Type content="text/html; charset=us-ascii">
> <META content="MSHTML 6.00.2900.2769" name=GENERATOR></HEAD>
> <BODY>
> <DIV><FONT face=Arial size=2><SPAN 
> class=110443409-06122005>Hi</SPAN></FONT></DIV>
> <DIV><FONT face=Arial size=2><SPAN 
> class=110443409-06122005></SPAN></FONT>&nbsp;</DIV>
> <DIV><FONT face=Arial size=2><SPAN class=110443409-06122005>I was wondering if 
> its possible to stop autocreation of users when a ticket is sent in via email? I 
> am new to RT but cannot find this answer anywhere...could anyone point me in the 

If you give neither Everyone nor Unprivileged the CreateTicket right,
the user will not be created. All manually created users can easily be
Privileged (= check the "Let this user be granted rights").

-- 
						 Jan 'Bulb' Hudec <bulb at ucw.cz>
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