[Rt-devel] Multi-instance patch

[Oliver Hookins]

Not sure if this got through the other day...

Stephen Joyce wrote:

 > Oliver,
 >
 > I am successfully using the multi-instance patch on 3.4.2.  It's great!
 > What sort of trouble did you have applying the patch?

No real trouble applying the patch (although I had to re-jig it as you 
did for it to work). I actually ended up applying it to the source 
packages from debian and rebuilding debs from it.

The problems I'm having is actually during use. I have set up two users 
with databases, and the following in their home directories:

~user/etc/request-tracker3.4/RT_SiteConfig.pm
~user/usr/share/request-tracker3.4/libexec/mason_handler.fcgi (which is 
a link to the system mason_handler.fcgi file).

Then I have virtual hosts in apache set up with different domain names 
etc, aliases to direct to the mason handler, and the following line:

FastCgiServer 
/home/user/usr/share/request-tracker3.4/libexec/mason_handler.fcgi 
-initial-env RT_INSTANCE_PATH=/home/user/

However it seems to be ignoring this environment variable. It accepts 
the default settings in RT.pm and thus tries to use a system-wide 
configuration (which doesn't exist). If I edit RT.pm and manually 
specify the location of the SITE_CONFIG_FILE as one of the user's 
RT_SiteConfig.pm files, it will work, but only for that user (regardless 
of which virtual host is served up.

Any ideas?

-- 
Regards,
Oliver Hookins
Anchor Systems