[Rt-devel] determining the current value of a CustomField
lwang
lwang at clusterfs.com
Wed Dec 21 05:16:36 EST 2005
Jens Porup wrote:
> OK.
>
> I'm trying to determine the current value of a custom field.
>
> I've tried this way:
>
> # already have $Ticket object in <%args>
>
> my $ObjectCustomFieldValues = $Ticket->CustomFieldValues("PO Status");
> #$ObjectCustomFieldValues->LimitToObject($Ticket);
> my $value = $ObjectCustomFieldValues->???????????
>
> and a different tack:
>
> # already have $Ticket object in <%args>
>
> my $QueueObj = $Ticket->QueueObj();
> my $CustomField = $QueueObj->CustomField("PO Status");
> my $ObjectCustomFieldValues = $CustomField->ValuesForObject($Ticket);
> my $value = $ObjectCustomFieldValues->???????????
>
> At this point I'm stuck. I have the ObjectCustomFieldValues (plural) object.
> But I need the singular ObjectCustomFieldValue object so I can call
> ->CustomField and get the current value.
>
> I suppose, more generally, how in RT do I go from a plural object to a singular
> object? I'm all out of ideas.
>
> Thanks very much.
>
> Jens
>
> _______________________________________________
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> Rt-devel at lists.bestpractical.com
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