[Rt-devel] A small, early $HOLIDAY gift from BPS

Jesse Vincent jesse at bestpractical.com
Wed Dec 21 10:54:33 EST 2005




On Wed, Dec 21, 2005 at 08:32:07AM -0600, Kelly F. Hickel wrote:
> Installed this and after installing a few additional CPAN modules, my RT
> is back up, but when I run any of the reports, I get table headers, but
> no data and in /var/log/httd/error_log I get messages like this (note
> time is in GMT too unlike the other messages in the file):

What RT are you running? I know Updated got some fixes in the 3.4.5 dev
series.


> [Wed Dec 21 14:29:48 2005] [error]: Query error in << AND ( Updated >=
> '2005-12-1' AND Updated <= '2005-12-21')>>:
> Error near ->(<- expecting a OP in  AND ( Updated >= '2005-12-1' AND
> Updated <= '2005-12-21')
> 
> Stack:
>   [/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:238]
>   [/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:480]
>   [/opt/rt3/share/html/Reports/Activity/ActivitySummary.html:39]
>   [/opt/rt3/share/html/autohandler:215]
>  (/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:482)
> 
> -- 
> 
> Kelly F. Hickel
> Senior Software Architect
> MQSoftware, Inc
> 952.345.8677
> kfh at mqsoftware.com
> 
> 
> > -----Original Message-----
> > From: rt-devel-bounces at lists.bestpractical.com [mailto:rt-devel-
> > bounces at lists.bestpractical.com] On Behalf Of Jesse Vincent
> > Sent: Tuesday, December 20, 2005 10:20 AM
> > To: rt-devel at lists.bestpractical.com
> > Subject: [Rt-devel] A small, early $HOLIDAY gift from BPS
> > 
> > More accurately, a holiday gift from one of our customers whose legal
> > department has told us we're never allowed to mention them by name.
> > 
> > I've just uploaded to cpan "RT-Extension-ActivityReports", which
> > includes four new reports for RT 3.4 that slot into the "Tools" menu
> and
> > can easily run on the results of any search you do.
> > 
> > Best,
> > 
> > Jesse
> > --
> > _______________________________________________
> > Rt-devel mailing list
> > Rt-devel at lists.bestpractical.com
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> 

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