[Rt-devel] A small, early $HOLIDAY gift from BPS

Kelly F. Hickel kfh at mqsoftware.com
Wed Dec 21 10:59:13 EST 2005


> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Wednesday, December 21, 2005 9:55 AM
> To: Kelly F. Hickel
> Cc: Jesse Vincent; rt-devel at lists.bestpractical.com
> Subject: Re: [Rt-devel] A small, early $HOLIDAY gift from BPS
> 
> 
> 
> 
> On Wed, Dec 21, 2005 at 08:32:07AM -0600, Kelly F. Hickel wrote:
> > Installed this and after installing a few additional CPAN modules,
my RT
> > is back up, but when I run any of the reports, I get table headers,
but
> > no data and in /var/log/httd/error_log I get messages like this
(note
> > time is in GMT too unlike the other messages in the file):
> 
> What RT are you running? I know Updated got some fixes in the 3.4.5
dev
> series.
This is RT 3.4.4

> 
> 
> > [Wed Dec 21 14:29:48 2005] [error]: Query error in << AND ( Updated
>=
> > '2005-12-1' AND Updated <= '2005-12-21')>>:
> > Error near ->(<- expecting a OP in  AND ( Updated >= '2005-12-1' AND
> > Updated <= '2005-12-21')
> >
> > Stack:
> >   [/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:238]
> >   [/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:480]
> >   [/opt/rt3/share/html/Reports/Activity/ActivitySummary.html:39]
> >   [/opt/rt3/share/html/autohandler:215]
> >  (/opt/rt3/lib/RT/Tickets_Overlay_SQL.pm:482)
> >
> > --
> >
> > Kelly F. Hickel
> > Senior Software Architect
> > MQSoftware, Inc
> > 952.345.8677
> > kfh at mqsoftware.com
> >
> >
> > > -----Original Message-----
> > > From: rt-devel-bounces at lists.bestpractical.com [mailto:rt-devel-
> > > bounces at lists.bestpractical.com] On Behalf Of Jesse Vincent
> > > Sent: Tuesday, December 20, 2005 10:20 AM
> > > To: rt-devel at lists.bestpractical.com
> > > Subject: [Rt-devel] A small, early $HOLIDAY gift from BPS
> > >
> > > More accurately, a holiday gift from one of our customers whose
legal
> > > department has told us we're never allowed to mention them by
name.
> > >
> > > I've just uploaded to cpan "RT-Extension-ActivityReports", which
> > > includes four new reports for RT 3.4 that slot into the "Tools"
menu
> > and
> > > can easily run on the results of any search you do.
> > >
> > > Best,
> > >
> > > Jesse
> > > --
> > > _______________________________________________
> > > Rt-devel mailing list
> > > Rt-devel at lists.bestpractical.com
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> >
> 
> --



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