[Rt-devel] Performance 3.4.1, quick advice sought

[Jesse Vincent]

> > I do wonder if you folks have granted "Everyone" the right to OwnTicket.
> 
> Bingo.
> 
> Everyone's rights:
> 
> CommentOnTicket
> CreateTicket
> ModifySelf
> ModifyTicket
> OwnTicket
> ReplyToTicket
> ShowTicketComments
> Watch
> 
> Feedback on (in)sanity of above?

I think you want to grant those rights to privileged users and give
everyone ownly create ticket, comment on ticket, reply to ticket.

Everyone means your end-users too.

> 
> Phil
> 

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