[Rt-devel] RE: Rt-devel Digest, Vol 10, Issue 7

Brian_Gupta at timeinc.com Brian_Gupta at timeinc.com
Sun Jan 9 18:18:49 EST 2005

Does RT currently take advantage of Apache sessions via cookies? The
MASON caching directives can be done on a per session basis. (If you do
something like log out or change the configurations, the code would need
to be added to should clear the session cache(s))

Brian Gupta
Time Inc
Information Technology Dept

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Sunday, January 09, 2005 4:15 PM
To: Gupta, Brian - Information Technology <brian_gupta at timeinc.com>
Cc: rt-devel at lists.bestpractical.com
Subject: Re: [Rt-devel] RE: Rt-devel Digest, Vol 10, Issue 7

On Sun, Jan 09, 2005 at 03:28:20PM -0500, Brian_Gupta at timeinc.com wrote:
> First let me say, I can't program, nor do I fully understand the RT 
> architecture... That said, I was wondering if any of the following 
> ideas make sense:
> Could the query builder page and pick lists, be preloaded via the 
> mason interpreter under modperl? (There seems to a mason option)
> One could also try using mason caching for the the picklists, (Mason 
> does have a caching mechanism) We would just have to add cache control

> code to the RT GUI areas that could modify the picklist entries...

Part of the problem is that those lists vary (or should be varying)
based on the queues you have selected and the permissions you have right
now. They're supposed to be smart and dynamic and that hurts,

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