Hi, $ticket->FirstCustomField('fieldname') does the trick, but only _once_. We will need a number of custom fields in the report, and the result I get is TicketID CF1 CF2 CF3 1 A A A 2 B B e.g. once the function returns the FirstCustomField Value, it always returns the value it returned on the first time. Is it a feature (e.g. my fault) or a bug? rgds af